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Customer reviews for Member's Mark Enzo Storage Cabinet With Rattan Cabinet Doors for
Member's Mark Enzo Storage Cabinet With Rattan Cabinet Doors
4.6 out of 5 stars
stars
855 ratings429 reviews
  1. 5 stars83% (709)
  2. 4 stars7% (57)
  3. 3 stars3% (23)
  4. 2 stars2% (13)
  5. 1 star6% (53)

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Showing 121-130 of 429 reviews
Jan 30, 2025
Marshopper64
1 out of 5 stars
1 out of 5 stars review

Damaged everywhere!Where is the quality control?!

Like others mention, this item arrived completely covered in damages! Where is the quality control?!?! Who in their warehouse would have the audacity to package a product completely destroyed and ship it out to a paying customer?! I’m totally disgusted. Returning!

Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We apologize for this experience, Marshopper64, and ask that you please contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Jan 16, 2024
Nis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great price for a great piece

I love my bookcase (using it as a china cabinet), came mostly assembled in a big box. You just need to install the legs and the handles. It's very heavy so you need at least 3 people to lift if and to stand it upright. Highly recommend, specially for the price.

Helpful?21A2MBN833Q616313674448
Aug 20, 2024
MaBel
2 out of 5 stars
2 out of 5 stars review

Beautiful, Poor Construction

I saw this item broken in my Sam's Club. I still ordered because it fit perfectly in my dining room. The piece is beautiful but poor quality. Arrived with piece chipped off, crack in upper door, and arch not securely attached to base (you could see the chipboard and pegs to attach it). I didn't even attempt attaching legs or handles. I had it shipped directly to my house by their shipper. It is a pain to repackage securely to send back. My advice would be to have it shipped to your local Sam's Club and let them unpack and access the damage. Also, if you order, demand the shipper send 2 people to move and have shipper honor scheduled delivery time.

Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We are sorry to hear about the damage to your unit and thank you for taking the time to bring this to our attention, MaBel. Please contact us at (888) 301-0332 and we'll do our best to make this right for you.

Sep 22, 2024
AY
1 out of 5 stars
1 out of 5 stars review

BROKEN AT MULTIPLE LOCATIONS - DONT WASTE TIME

I’m so disappointed because I was so excited to find a cabinet similar to the look I want but less than $3000. Well, lesson learned you get what you pay for. When I got home and opened the box it was broken. Went back to Sam’s club in port Charlotte and there was only 1 left in stock and that one was broken too. Traveled an hour to fort Myers because there were “4 in stock” according to the website. There was actually only 3 in stock, 2 in a box and 1 floor model. We thought we’d have better luck but NOPE, all broken as well. Complete waste of time, money, and gas to try to get this cabinet. It’s a nice cabinet but very poorly made for all these cabinets to have the same issues. The packaging seemed secure so they clearly don’t handle fragile packages well either.

Helpful?21A2MBN833Q616313674448
reply from Supplier Product Expert

Hello, we regret to hear of your experience with our product and apologize for any inconvenience. We appreciate you taking the time to provide your feedback; all feedback reviews are shared with the appropriate department to improve our products and provide our consumers with items that meet or exceed their expectations. We hope to better serve you in the future.

Jan 17, 2026
ALEXA
5 out of 5 stars
5 out of 5 stars review

Stylish and modern

LOVE this cabinet. Comes already put together besides the feet which just screw on. Very sturdy and stylish. 5/5 stars definitely recommend! I actually ordered this for shipping and since it was in stock at a store in a neighboring city it came the same day. Packaged REALLY well.

Helpful?21A2MBN833Q616313674448
Oct 30, 2024
Elo
2 out of 5 stars
2 out of 5 stars review

Beware!

Bought two of these..one was perfect and the other completely damaged in 5 different areas. Called the Whalen manufacturer…IT SAID THEY ANSWERED 24/7….not true. Left my number…said they would call me back…they did not. I emailed them. In the 5 days it took them to get back to me, took 5 days for them to respond and they refused to do ANYTHING! Sam’s club did what they could on their end and got nowhere with Whalen as well. Sam’s gave me a partial credit which I was at least thankful for bc at that point there were none in stock around us and to get one shipped would have cost more and no guarantee it wouldn’t get damaged (as the company denied it was their fault even though nails were shot up in part of the damage!) So in summary only buy if in stock with multiples at your store bc Whalen doesn’t stand behind their products. If I were Sam’s club I wouldn’t do business with them. Thank you Sam’s for your help though! I felt like they actually cared unlike the manufacturer

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Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We're sorry for this experience, Elo, and we appreciate your feedback concerning your customer service experience.

Nov 16, 2023
Seal
5 out of 5 stars
5 out of 5 stars review

Love my Enzo cabinet

I love this Enzo cabinet. It is very heavy though and getting it upstairs was a challenge. We had to remove a door to carry it upstairs (to have a place to grip) and there were a bunch of screws in those hinges! Which is great as it seems very well made. It comes packed very well with a bunch of cardboard and protection in the box. I assembled the legs and handles myself in a jiffy. Very happy with this purchase.

Helpful?21A2MBN833Q616313674448
Oct 16, 2024
Wasted a Day
1 out of 5 stars
1 out of 5 stars review

Arrived damaged in multiple areas.

After a delivery problem, the item arrived and when I fully unboxed it, I found a crack through the wood on one door and the rattan doors pushed in so they wouldn’t open. I called about replacement doors and the doors don’t come with glass. (?!) and I can’t take the back off to push the rattan doors open because the back can crack and they “don’t make replacement backs”. I should have listened to the many reviews. Now I have to wait for a freight company to contact me to return it. What a waste of a day and $637 until I get my refund.

Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We regret to hear about your experience with our product and thank you for your feedback. We try to accommodate most requests for replacement parts, regrettably sometimes due to size of the part, we may ask customers to reuse parts that are not damaged (particularly glass). Please contact Member Support at (888) 301-0332 to review your options.

Dec 29, 2023
Matt G
1 out of 5 stars
1 out of 5 stars review

Poor quality control

Has small part of missing paint on bottom portion. Black paint pen that is included does absolutely nothing. Worst part is the top right door opens the bottom door with it every time due to the bottom door being mounted incorrectly and higher than the left side.

Helpful?21A2MBN833Q616313674448
reply from Member's Mark Team

We are sorry to learn of your experience with the door, Matt. Please contact Member Support at (888) 301-0332 and they'll do their best to make this right for you.

Jun 24, 2024
Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!

This bookcase matched perfectly with my dining table! Turned it into a bar case!

Helpful?21A2MBN833Q616313674448