Hello. Thank you for sharing your experience with your LG Range. We appreciate you letting us know that you haven’t been able to enjoy a full week of use without issues, and your feedback helps us understand what you’ve encountered with your specific LG unit. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James