Hi, Boba. We’re sorry to hear the mix didn’t match what was shown on the box—that’s definitely not the experience we want for you. Your comments are important, and we’ll make sure they’re shared with our team. Thank you,

We’re very sorry to hear about your experience with the Hershey’s Family Favorites Mix Variety Pack. We invite you to contact us at consumers@hersheys.com and mention case# 11506910 so that we can issue a complete report to our QA team. Looking forward to hearing back from you.

We’re glad to hear the Hershey’s Family Favorites Mix tastes great! We hear you on the portion sizes — those snack packs are designed for quick treats, but your feedback helps us keep improving.<br />Thanks for recommending it, and we appreciate you being part of the Hershey family, Jimmy!

We’re sorry to hear that the Hershey’s Family Favorites Mix didn’t quite match your snacking preferences. While we include a variety of treats to satisfy different tastes—including pretzels for that salty-sweet combo—we understand that popcorn flavors might be more up your alley! Your input is super helpful as we continue to explore new mix options and seasonal assortments. We’ll be sure to pass your suggestion along.