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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
3.9 out of 5 stars
stars
419 ratings307 reviews
  1. 5 stars63% (264)
  2. 4 stars9% (36)
  3. 3 stars3% (14)
  4. 2 stars5% (23)
  5. 1 star20% (82)

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Showing 31-40 of 307 reviews
Aug 9, 2025
Reviewer name: Maxton
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

High hopes for Opal. She let me down :(

Within 6 hours of adding water the machine began to make a loud whining noise right before going into defrost. Loud as in you could hear it from every room in the house. Within two days the machine quit altogether. It was returned. I kept my money.

Helpful?354GVIG69MP416245568082
Oct 25, 2024
Reviewer name: Becky P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love my ice nugget machine!

I've been wanting one of these for quite some time. When saw it was on sale I thought it was time to purchase! Glad I did! Easy to set up, had ice in no time and absolutely love it!! Great price too.

Helpful?354GVIG69MP416245568082
Aug 10, 2025
Reviewer name: Jamea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bougie Ice!!

Caught this on the doorbuster deal and I am in love! I fill my Stanley up every morning before work and don’t have to go to Chick-fil-A just for their ice!

Helpful?354GVIG69MP416245568082
May 26, 2026
Reviewer name: SK
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just as good as sonic ice!

This makes the best ice and makes it faster than I was anticipating! Setup was simple enough. The tank is helpful because I think I would be adding water frequently without it. Best purchase I've made in a while!

Helpful?354GVIG69MP416245568082
Sep 9, 2026
Reviewer name: Dell1497
1 out of 5 stars
1 out of 5 stars review

Stopped working after 2 months

The product was great for the first two months and then stopped working. Couldn't get GE to fix it or send another one out. Very disappointed in the service.

Review from geappliances.com
Helpful?354GVIG69MP416245568082
reply from GE_Appliances

A member of our team will be reaching out to you via email for more information. Please respond back at your earliest convenience. In the meantime, We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Usingvinegar in the descaling cycle can help break up the minerals as well. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. Using our scale-inhibiting filter, part P4INKSFLTR, is designed to increase the time between cleanings and reduces the solidification of scale. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.

Aug 30, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Worst experience and not worth the money

We bought our first ice machine and it worked for half a day. It started making horrible noises so we unplugged it. The next day we plugged it back in and it worked great for another few hours. It started making horrible noises again so we returned it. We decided to get the same machine, giving it the benefit of the doubt. Horrible noises again played the same game finally took it back and will never buy another one again!

Helpful?354GVIG69MP416245568082
reply from GE Answers

We understand that you have already returned the product and we’re happy that the retailer was able to assist you. We always recommend reaching out to us directly for product assistance so that we can work with you toward a resolution before a return is necessary; we’re always here to help.

Sep 9, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Junk!

DO NOT BUY THIS!!! we bought it brand new from Sam's mother day 2026 - the first unit we cleaned and descaled like clockwork 3x in the 2 mos since we bought it then beginning of july it started making very loud grinding sounds so we called GE customer service and the lady was of ZERO help over the phone and very rude. Eventually they agreed to send us a new one. Once we got our new one about a month later, it is now 5 weeks later and same issue is happening again! DO not waste your money on this item it doesn't last and they only send you one replacement so we are out our $300 at this point.

Helpful?354GVIG69MP416245568082
reply from GE Answers

We want to help you with your Opal not working properly. Please send us a private message via Facebook, Instagram or X with your contact information, complete model/serial numbers, and a copy of this review.

Sep 7, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Horrible noise

I have been seeing all of the reviews about this ice makers. They are true. This machine makes an unbearable squealing noise and I can't get it to stop whatever I do. Unplug, dethaw, descale. Extremely disappointed that GE would continue to sell this producer with the same problems that a lot of customers are having. Now, what are our options to something comparable?

Helpful?354GVIG69MP416245568082
reply from GE Answers

We are happy to provide guidance with the sounds of this Opal icemaker. When the Opal is in need of defrosting, it may start to squeak as ice starts to build up around the mechanisms. The defrost cycle is automatic and may take 10 to 45 minutes. We have also provided some normal operating sounds for this unit in the article "Opal Ice Maker - Normal Sounds" on our GE Appliances website under the Support tab.

Jun 16, 2026
Reviewer name: Tiffany99
1 out of 5 stars
1 out of 5 stars review

Don't waste your money

The worst by ice machine ever this is our second one on warranty and they will give you the runaround to not replace it. I did all their troubleshooting that they recommended running vinegar through it and it's still not working, but it's still my fault.

Review from geappliances.com
Helpful?354GVIG69MP416245568082
reply from GE_Appliances

We'd like to assist with the issue you're having with your Opal not working. After reviewing our system, we see you have an active case and one of our team members recently emailed regarding next steps. We've updated your case with the information you've provided here, and we're confident our team member will be able to help reach a resolution.

Jan 2, 2026
Reviewer name: WJ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth it

Really disappointed. The first one I bought wouldn't stop screeching. So I went back and exchanged it figures it was defective. After about 5 uses this one is doing the same. I've cleaned it after each use and haven't done anything that could have caused this. For the price tag I expected much better

Helpful?354GVIG69MP416245568082