First...you MUST use only distilled water. Filtered water is not the same. Second, the frequency of maintenance cleaning is improved with distilled water, but still too often needed. We love the ice. We had 2 of these. It's easier to go buy a bag of ice from Sonic for 2 dollars.

We have only had this appliance for a few days, but so far it has performed great! Lots of ice, looks nice on the counter and is easy to use.

Had the same unit for years and love it. With a family of five, it gets used. After 5 great years, replaced with with the same unit.

I am so excited for the soft ice in this unit. I love the extra reservoir. It was so easy to set up and clean.

I have used my an w Nov 1014 it now makes an annoying noise. Take all day to fill up with ice. Not impressed!

LOVE soft nugget ice! It did not fit on our counter under our cupboards but fit perfectly on our bar cart! Score!

[This review was collected as part of a promotion.] 5 Stars for Easy Set Up! Quiet! Makes ice faster than our last machine!

[This review was collected as part of a promotion.] Such a well designed and perfect functioning device. Not sure how we had drinks without this ice!

I have been wanting an Opal ice maker for a long time. Looking forward to using it a lot this summer!

Ice maker was very easy to set up. Only downfall that I have seen so far is that I am unable to turn off the light in the ice bin