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Customer reviews for GE Profile Opal Nugget Ice Maker + Side Tank for
GE Profile Opal Nugget Ice Maker + Side Tank
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4.1 out of 5 stars
stars
363 ratings261 reviews
  1. 5 stars67% (242)
  2. 4 stars10% (35)
  3. 3 stars3% (10)
  4. 2 stars5% (19)
  5. 1 star16% (57)

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Showing 111-120 of 261 reviews
May 1, 2026
anonymous
2 out of 5 stars review

Stopped working after 4 months

It was good while it lasted. The load screeching I was able to deal with it.. ice was great. After 4 months it stopped working.

Helpful?354GVIG69MP416245568082
Jul 26, 2026
anonymous
5 out of 5 stars review

Excellent Ice Maker

We purchased our GE Profile Opal almost 6 years ago. We have had NO problems! We use distilled water and clean regularly. I love the nugget ice!

Helpful?354GVIG69MP416245568082
May 10, 2026
The Nugget maker
4 out of 5 stars review

Great ice

This is our first GE ice maker.it's first gen but it's still a lot nicer than the first two off brands we purchased. The ice is a lot nicer in size texture and seems to stay a lot longer without melting

Review from geappliances.com
Helpful?354GVIG69MP416245568082
reply from GE_Appliances

We are glad to hear that you are enjoying your new Opal Icemaker. We hope you enjoy the convenience of having that famous nugget ice anytime you want. This new Opal will be sure to keep up with all the cold drinks you make this summer!

Jun 18, 2026
MargaretG
5 out of 5 stars review

Best Ice Maker

I had the opal nugget ice maker 2.0 for 4 or 5 years. Tis one seems to make more ice, it’s faster and quieter. I love it!

Review from geappliances.com
Helpful?354GVIG69MP416245568082
Nov 21, 2025
Anonymous
3 out of 5 stars review

Weird Unbearable Noise

Worked great for a couple months and then it started making unbearable noise. Started like a little girl humming and progressively got worse. Maybe it’s haunted. Returning and buying a different brand.

Helpful?354GVIG69MP416245568082
Dec 21, 2025
Samysixty
1 out of 5 stars review

Troublesome machine

[This review was collected as part of a promotion.] Doesn’t make ice. Says need water while its full. Need cleaning but i cleaned it three times. Does not go on clean cycle. Bought it 3 months ago.

Review from geappliances.com
Helpful?354GVIG69MP416245568082
reply from GE_Appliances

We’d like to assist with the issues you’re having with the Opal. Regarding the cleaning notification, we recommend making sure the full cleaning process described in the manual has been performed; cleaning information is available starting on page 7 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--9_JHdteK--/248fcfa1db27d93cf26d2d04dad1f2db57a3f5f1.pdf If that doesn’t help with the cleaning notification, and to address the Add Water message, we recommend disconnecting the Opal from power for 3 to 4 hours before reconnecting, to reset it. That resetting process may help with the issue with ice not being produced as well, and we have additional tips for the issue with lack of ice in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628 We’ll also be reaching out over email to discuss this matter with you further. Please respond at your earliest convenience, so we can help with reaching a solution.

Mar 8, 2025
Disappointed Dave
1 out of 5 stars review

3rd time not a charm

I have owned 3 of these and they all died.Thank goodness I purchased the extended warranty otherwise I would just be angry. Look elsewhere for a countertop icemaker.

Helpful?354GVIG69MP416245568082
Dec 25, 2025
ScottJessup
1 out of 5 stars review

Very loud

After running for 2 hours started squeeking so loud it scared the dog. Could not talk above the noise. When turned off it continued squeeling. Returning

Review from geappliances.com
Helpful?354GVIG69MP416245568082
reply from GE_Appliances

We'd like to assist with this issue you're having with the Opal's sound level. We have information about what sounds you may hear in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35276 We recommend disconnecting the appliance from power for 3 to 4 hours before reconnecting, to reset it. We'll also be reaching out over email to discuss this situation with you further. We look forward to hearing back from you.

Dec 27, 2025
NanaBerta
5 out of 5 stars review

Love my Opal

[This review was collected as part of a promotion.] I love the pellet ice so my husband bought me this for Christmas even though my GE refrigerator has an ice maker.

Review from geappliances.com
Helpful?354GVIG69MP416245568082
Dec 24, 2025
Richard noggins
1 out of 5 stars review

Terrible product

[This review was collected as part of a promotion.] A terrible expensive product, worked 2 times and now does nothing but run water. So please save your money and don’t buy!!

Review from geappliances.com
Helpful?354GVIG69MP416245568082
reply from GE_Appliances

We'd like to assist with your Opal ice maker that's only running water. You can click here to find troubleshooting tips that will help your Opal start making ice: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39628 We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.