Strong gust of wind will close the louvers on mine.

Iv had it now for over 6 months. It’s great besides it settled in the middle a little and the water overflows when it rains.

We just got it put together and it is perfect. Excellent quality!! We looked at several brands and decided on this one.

I've had decent luck with BYD products in the past, but not this time around. The included bolts are very low quality, and break easily. Also, 3 out of 4 posts had a visible twist. Also some of the pieces could have been attached, saving assembly time for the customer.

I bought this to replace my gazebo that was destroyed by the hurricane. It is very nice and the louvers are cool. One word of caution during assembly: make sure you get the long beams set the right way. The instructions aren’t clear on that and we had to remove all the louvers and flip the beams over.

Bought this a couple of weeks ago. Installed it in about 6 hours today. I was wondering how smooth it would operate the louvers, but I am very pleased with it. It's only been a day, but so far I absolutely love it. Well designed. Fairly simple to install, needed 3 guys but mostly just to set the beams upright. Other than that really could do it yourself, but probably best to have 2.

We have had our 14 x 10 Sarasota Pergola for almost a year now. It's been through rain, 80 mph windstorms, and a lot of sunshine, and we have been thrilled. If I could do it over again, I would have hired professional installers. Getting it put together is a two-man job, but securing it to the patio is a job for professionals, or people who really know their construction. I appreciated the clear marking of all the parts - that made assembly easier. the 14 x 10 size is ample for a 10 foot table. But most of all, it's a wonderful addition to our yard, and we love it.

Team was very personable and helpful getting the item to me, good communication. My husband and I put this together ourselves (would recommend more people) but it was manageable! It is gorgeous. Quality. Makes my backyard feel cozy like a home, not just a slab of concrete. My dogs love it. I love opening/closing for sun/shade. Every one who comes over asks for a link so they can get one.

We bought two of these and absolutely love how they look in our yard, and enjoy being able to open or close the louvers as desired. All parts arrived in excellent shape, and our contractor did not have any problems with the assembly (we're not the DIY types). The only reason I'm not giving it 5 stars is that the built-in rain gutters are very shallow, and woefully inadequate during anything other than a very light rain. If it's really raining, the water either drips or pours down from the inside edge of the horizontal supports at the top of the pergola.

Delivered May 12 all parts included and no damage. 4 heavy duty boxes. Took 2 of us a total of 22 hours. Got the beams up first day and finished the rest the next day. We took our time and used the manual as well as the BLIT app. The directions are very good. I attached to my deck and used a couple of 2 by 10 between and attached to my jost. Then used 5 inch 3/8 bolts to fasten it. It's not going to go anywhere. Really love how everything turned out and this is one solid structure, well built and produced. From start to finish it's a 10. Now looking forward to using it and having a few friends over for food and drinks. If you're looking for the perfect Pergola this is it, don't hesitate.