Hi Tanya, We’re very sorry to hear about your experience with the Bentgo Glass Leak-Proof Food Storage Set. We understand how frustrating it must be to struggle with both sealing and reopening the containers, especially when you expected something convenient and easy to use. Because the lids are designed with a strong leak-proof seal, hot foods or steam can sometimes create additional suction as the contents cool, making the containers harder to reopen. We’d really like the opportunity to help troubleshoot. Please reach out to us directly at support@bentgo.com or 657-275-3738, and our team will be happy to assist and help find a solution that works better for you. Thank you, Jessica Bentgo Support

Hi, Thank you for loving our glass set! We are so sorry to hear that you have a broken lid and couldn't find a replacement at the retail location where you bought it. We would be more than happy to help you get a replacement lid so you can enjoy your set completely. Please reach out to our customer support team directly at 657-275-3738 or support@bentgo.com so we can assist you. Thank you, Jessica Bentgo Support

Hi Elsiepit, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with the lid of your Bentgo Glass Leak-Proof Food Storage Set. We’d really appreciate the chance to make things right. If you're open to it, please reach out to our customer support team at 1-657-275-3738 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Hi Yajairy, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo 12-Piece Leak-Proof Glass Food Storage Set lids. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support