Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Bissell CrossWave Complete Floor and Area Rug Cleaner for
Bissell CrossWave Complete Floor and Area Rug Cleaner
4.5 out of 5 stars
stars
5,883 ratings5,057 reviews
  1. 5 stars74% (4,354)
  2. 4 stars14% (801)
  3. 3 stars4% (252)
  4. 2 stars3% (156)
  5. 1 star5% (320)

Member photos

  • +231 images
Sort by |
Showing 841-850 of 5,057 reviews
May 22, 2018
Reviewer name: Jeanne
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice little machine!

[This review was collected as part of a promotion.] I LOVE this machine! It has always bothered me when mopping that after the first swipe with a mop, everything following is being cleaned with progressively dirtier water. This solves that issue. The downsides I see are few and not "deal-breakers." 1) The ratio of water to cleaner is off... so much soap that the floor is sticky afterwards; 2) the spot the cord comes out of the machine makes it annoyingly in the way while mopping. It would be great if there were a clamp or a hook that would hold it up away from the floor; 3) pretty darn noisy for a little motor! Those bits aside, it is a breeze to use, cleans the floor well and has really come in handy with a new puppy! Quickly cleans up little messes as they occur. My house is all tile and laminate floors, this has made cleaning a much simpler task!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 16, 2023
Reviewer name: Susan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it

[This review was collected as part of a promotion.] The flooring in my whole house (2500 sq ft) is tile. Previously used microfiber scrubber mop which was good as long as you rinsed the scrubber after every 2nd or 3rd pass depending on how dirty floor is. Using the Bissell Crosswave has eliminated that chore and I love that there is a separate container for the dirty water. Easy to clean & reassemble after use. The only negative is that it won't clean very close to baseboards. At least an inch & a half short. Turning it straight on to baseboards helps but not so easy to do down narrow hallways. Overall I love it and if it got closer to edges I would have given it 5 stars. Suggestion - would like to see a roller option that would get into grout lines better, something with more brush.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Aug 25, 2021
Reviewer name: TaTa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works well, but heavier than expected

I do like the way this cleans my floors, however, it is heavier than I thought it would be and it's time consuming to clean after. But it's very easy to use and works well. It also doesn't have attachment hoses, which I knew before I bought it, but they are really nice to have when vacuuming.

Helpful?6PF0O5RKLMMF16013100514
Oct 12, 2020
Reviewer name: Theresa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product!

[This review was collected as part of a promotion.] I have been using this product for years now on our hard wood floors and have had no issues with it! The floors always feel so clean afterwards and the cleaning solution makes the house smell lovely. Would highly recommend it!!

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Jan 28, 2021
Reviewer name: Susan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Most definitely would recommend this product.

I used it on the hardwood floors in the living room and also on the linoleum in the kitchen. We heat with wood and I had just damp mopped the floors and could not believe the dirt that this machine "found." Was dry in a matter of minutes. No streaks, I used the multi purpose cleaner that came with the CrossWave. I have already recommended to 2 of my friends and demonstrated it to one of them today. They were amazed and I think I have sold them both on purchasing one. I would recommend this product. If mine wears out I will get another one.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 18, 2023
Reviewer name: Mary
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Clean water reservoir came apart and cap won't come out

[This review was collected as part of a promotion.] I've used my Crosswave 5 times in the 3 weeks I've had it. While I am very pleased with the cleaning job, I mopped 2 rooms, put it in my utility room for lunch break. When I went back there was a large puddle of cleaning water on my floor! The clean water reservoir was now empty. I removed the reservoir and it came out but left the fikter/cap in the hole. I now cannot get that cap out!! Need some help please! Thanks

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Hi Mary. The best way to get the cap removed from the machine is to use tweezers or plyers to grab the side of the cap and lift it out. If you still need our help, please contact us at support.bissell.com.

Nov 8, 2020
Reviewer name: Cleta
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

I would not buy again.

I do not recommend, this product was nice to try out but at the end of the day it was loud and didn't do as expected! It was easier for me to mop and sweep with my broom & mop. Took many "swipes" to clean up a spot on my floor. Just over all a pain for the price it is.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
reply from bissellpwr

Sorry to hear this, Cleta. We're happy to provide tips to improve the results with your CrossWave. Please call us anytime if we can help with your machine at 1-800-237-7691.

Jul 4, 2020
Reviewer name: Cindy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Highly recommend and you won't be sorry you purchased it.

[This review was collected as part of a promotion.] I absolutely love my Bissel Crosswave! So easy to use by a click of a button from carpet to wood floor cleaning and only need one solution for both. This crosswave works better than my carpet cleaner.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Dec 11, 2018
Reviewer name: john
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I would buy this product again

[This review was collected as part of a promotion.] Used my CrossWave for the first time. Really impressed with how dirty the water it picked up was. Only issue is that you can't get close to the walls due to thickness of the ends of the product. Otherwise 5 stars

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514
Nov 1, 2020
Reviewer name: Wendy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I would buy this product again and have recommended it.

[This review was collected as part of a promotion.] This is the first product I have found that does exactly what I want. To go from hard floors to a runner rug to wash with a touch of a button at the same time it is amazing. It really collected some much of animal hair along with mine. Now I enter in the #sweepstakes too.

Review from BISSELL Homecare
Helpful?6PF0O5RKLMMF16013100514