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Customer reviews for OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set for
OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set
4.2 out of 5 stars
stars1,846 ratings1,193 reviews
  1. 5 stars65% (1,207)
  2. 4 stars14% (254)
  3. 3 stars5% (86)
  4. 2 stars4% (75)
  5. 1 star12% (224)
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Showing 361-370 of 1,193 reviews
Apr 2, 2019
gibbro
5 out of 5 stars review

Verified Purchase

Nice and firm

Bought this for my mother-in-law who is very picky and insists on a very firm mattress. Pleased to be able to say she is very pleased with this mattress after sleeping on it for about a month. A good choice.

Helpful?7G6POQO0UL4Z16010314664
Apr 4, 2019
evelyn46
4 out of 5 stars review

Verified Purchase

Box soings

The mattress seems to be fine but the boxsprings is so much lower in height than standard that it caused me a lot of problems with the bedskirt etc. because it is a good 2 to 3 inches lower than and standard size box springs.

Helpful?7G6POQO0UL4Z16010314664
Nov 30, 2017
no name
4 out of 5 stars review

Verified Purchase

Good purchase for the price!

This is a good mattress set for sure, but buy be aware, it is VERY VERY FIRM. More firm that was expecting for a pillow top! Pretty comfortable, just wasn't expecting it to be so firm!!

Helpful?7G6POQO0UL4Z16010314664
Dec 31, 2016
Storm
5 out of 5 stars review

Verified Purchase

Great mattress

I bought this mattress online and had it shipped to my granddaughter. It arrived perfectly and delivered and setup for her. She said this was the best sleep she has had in 2 years. Thank you Sams for a good deal

Helpful?7G6POQO0UL4Z16010314664
Mar 26, 2019
M Jordan
5 out of 5 stars review

Verified Purchase

Very Nice!

After two weeks of getting use to my new mattress, I sleep like a baby...firm yet comfortable, backache GONE! White Glove Delivers were super fast with set up and removal of old mattresses...

Helpful?7G6POQO0UL4Z16010314664
Aug 16, 2021
Pruthvik
1 out of 5 stars review

Verified Purchase

Not firm

Very poor, it showed as a firm mattress, the mattress is not firm it is very plush, not recommended. It took more than a month to arrive and we were disappointed after using it.

Helpful?7G6POQO0UL4Z16010314664
reply from Serta Team

Hello Pruthvik, thank you for taking the time to leave a review. We would like to learn more about your specific situation and make this right. Please contact us so we can assist you better. Thank you.

Apr 24, 2019
Drmom2012
3 out of 5 stars review

Verified Purchase

It's down to the middle. I am happy with the purchase but my partner isn't. He says he can actually feel the bed materials shift as he moves (most particularly the top portion and the coils. I do admit I miss my temper

Helpful?7G6POQO0UL4Z16010314664
Mar 15, 2019
Paula
5 out of 5 stars review

Verified Purchase

Mattress is great, shipping confusing!

The mattresses are just what we were looking for at a great price. Shipping was a bit confusing and longer than stated in email communication (we live in a rural area) but they eventually made it! Would buy again.

Helpful?7G6POQO0UL4Z16010314664
Nov 18, 2021
JPM
5 out of 5 stars review

Verified Purchase

Serta rules!!!

Our old mattress and box springs was so worn out it sagged in the middle like a hammock, so when we got this new set we were overjoyed. Now we look forward to a comfortable, supportive bed each night. We love our Serta!!

Helpful?7G6POQO0UL4Z16010314664
Mar 11, 2018
Ozzie
5 out of 5 stars review

Verified Purchase

This is a firm but very comfortable mattress.

This mattress is on the firm side but after sleeping on it for a few nights it is just so comfortable. I have a plush mattress in another room and prefer this firmer one to that one.

Helpful?7G6POQO0UL4Z16010314664