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Customer reviews for OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set for
OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set
4.2 out of 5 stars
stars1,846 ratings1,193 reviews
  1. 5 stars65% (1,207)
  2. 4 stars14% (254)
  3. 3 stars5% (86)
  4. 2 stars4% (75)
  5. 1 star12% (224)
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Showing 201-210 of 1,193 reviews
Oct 19, 2017
happy sleeper
5 out of 5 stars review

Verified Purchase

I WASN'T SURE I REALLY NEEDED A NEW MATTRESS

I knew it was time to buy a new mattress but wasn't sure I wanted to go through the process. After a recommendation from my brother-in-law to look on line, I saw this mattress. The price was great, but more than that it had the features I was looking for. I have slept better every night since it was set up. The guys who came to set up were courteous, neat and swift. Great buy and I'm happy I bought this beauty.

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Jun 14, 2018
Ricky Ricardo
4 out of 5 stars review

Verified Purchase

It's comfortable

It's very comfortable, I don't get up with back aches anymore, I hope it doesn't get a sink hole in it though. That's why I bought the fused memory foam with the springs mattress. I have only been resting on this set for about two weeks now. We will see how it holds up. Would not like to recommend a product, that I have only used for the very short amount of time, in which I have used it.

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Dec 26, 2016
tomp
5 out of 5 stars review

Verified Purchase

Very firm if that is what you're looking for

I have only had this a few weeks. Delivery and set up were fine. On time and the mover was courteous and neat. No old mattress to haul away. I have the Serta Portland from Sams, which is firm but this one is more firm, even with the pillow top. Took a few nights to get use to but I'm good with it now

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Oct 27, 2016
Samsgal
5 out of 5 stars review

Verified Purchase

Good night's sleep

My husband can't stop talking about how wonderful it is to get a good night's sleep with these new mattresses. He loves them. At first I thought they may be too firm for me but after consistently getting a good night's sleep I guess they were what I needed.

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Sep 21, 2021
SolomonMicah
4 out of 5 stars review

Verified Purchase

California King Firm Mattress Purchase

This California King Mattress is as advertised with the perfect balance of pillow top comfort combined with a firm base foundation. Good choice! There was only one issue encountered with this purchase and it was with the included Box Mattresses as they were too long to fit into the bed frame. It appears the the California King Mattress should come wth Standard King Sized Box Mattresses. I had to have the original California King Box Mattresses which support the California King Mattress replaced with the Standard King Box Mattresses.

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Mar 14, 2019
Suzy77
5 out of 5 stars review

Verified Purchase

Dont be afraid to try this mattress

We really hesitated getting this mattress. Several reviews stated it was really firm! It is firm! We had been sleeping on a soft cloud. Waking up with stiff nexks and backaches. We purchased this with he idea it may go back !! We have a 3” mattress topper we bought several years ago to extend the life of our old mattress. I ended up putting that on top of this firm mattress and it is working out perfect! We love this mattress but it is on the firmer side. Even if you had to go buy a 3” tooper it is eay less money than most mattresses!!

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Dec 31, 2016
Nhnh
4 out of 5 stars review

Verified Purchase

Very comfortable

Have had this for about 6-8 weeks now. At first it was a little too firm, I added a 2" cool memory foam topper and it's perfect. I hemmed and hawed about which mattress to buy. Read through all the reviews and decided on this one. It gives support in hips and back without feeling like concrete. The memory foam topper I added helped to cushion my joints where I needed it. There are no indents forming from where my husband and I have been sleeping, as this was a problem with our old mattress. I also needed a mattress that didn't move too much when the other person rolled over. This one isn't too bad, I do feel movement but it's just a little bit. I have arthritis and joint problems so I needed support but cushion, and am very happy with this mattress.

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Mar 14, 2018
Kyle
5 out of 5 stars review

Verified Purchase

Firm as Described - Pillowtop is Thin

Purchased on-line without testing at store just over one month ago. I'm male under 6 ft tall and weigh 175 lbs. Have enjoyed the support and firmness of this model since first night. The pillow top is barely noticeable. Not like my outgoing Euro-pillowtop so don't expect a fluffy surface. Great edge support, fabric stitching, and construction. Purchased with matching standard 9 inch foundation. Serta's contractor "white glove" delivery (which is included in the price) was worth it as they arrived on time, were careful with my home, and took away old mattress & foundation. If you need a truly firm mattress, this is the one.

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Dec 6, 2017
Cheryl
5 out of 5 stars review

Verified Purchase

Quality

I'm extremely pleased with this mattress set. It's soft & comfortable, but has the firmness I need for my back. Didn't realize how bad my old mattress was till sleeping on my new Serta. Also, my experience in the purchase was excellent. I was kept updated on my delivery, & the guys who delivered & set it up were very professional.

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Apr 24, 2019
MaJones
1 out of 5 stars review

Verified Purchase

Horrible smell!

We are in our third week I'm having this in a room with all of the windows open and a fan on day and night. No one has gotten to sleep on this mattress yet as the smell is overwhelming. I don't know if we just got a bad one, because no one else is really mentioned this and their reviews except a couple people. I'm not sure what this is but if it's not gone by the end of this week the mattress is going back.

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