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OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set

Sweet Dreams

Mattress

Great features

Firm

Nice

great mattress

Horrible mattress, very uncomfortable, not firm at all, body aches after one night on this mattress. Submitted for a refund, followed up twice, and still not response after 10 days. Very difficult to get a refund/cancel/or return. Serta would not accept a return even I had not opened or used the mattress. Avoid ordering mattress online, especially during COVID-19.

Horrible Mattress

Both my wife and I have had back issues recently (lower back).  After going to our chiropractor he asked about our mattress.  Our mattress was just over 8 years old.  I asked our chiropractor what bed he would recommend.  He informed us that his clients with back issues have had success with both the casper and the serta perfect sleeper firm.  Those two were the most frequently mentioned in his office.  After searching everywhere online (back issues so I couldn't go store to store) I found this product.  I took the plunge and ordered this mattress for a few reasons, the customer reviews, Sam's club credit card and this was a pretty big purchase for us, on sale and the cheapest I could  find it anywhere, oh yea...AND THE WHITE GLOVE SERVICE!!!!   The good people that delivered this product took down our old mattress set and frame and moved it upstairs for us, they went to the garage and got the new king size frame that I bought on a local yard sale site and put that together for us, they brought in the new box springs and mattress and put all that in place, and they carried all the packaging and mess away.  When they say white glove service they mean it!!!  A+!  That alone was worth the investment because after the first night's sleep we both knew we did the right thing.  The quality of the mattress is amazing.  The sleep we get is amazing.  The product is true to the dimensions and fit perfectly in our space.  The firmness is perfect, all the right support where needed with just the right amount of plushness.  I am a side sleeper and my side and back doesn't hurt now after waking up.  My wife is a back sleeper and she is totally impressed as well.  I only wish know we would have ordered this sooner.  I closed my eyes last night at 10:30 PM and I woke up this morning at 6:30 AM.  I do not remember much in between except dreaming!  Well this mattress set is a dream!  Worth our investment, every penny.

Best decision!!!

Customer reviews for OFFLINE-Serta Castleview Cushion Firm Pillowtop King Mattress Set