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Customer reviews for SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 85" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
3,307 ratings3,275 reviews
  1. 5 stars71% (2,353)
  2. 4 stars16% (517)
  3. 3 stars7% (218)
  4. 2 stars3% (100)
  5. 1 star4% (119)

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Showing 851-860 of 3,275 reviews
May 20, 2026
Reviewer name: Granny P
2 out of 5 stars
2 out of 5 stars review

Not up to Samsung quality.

[This review was collected as part of a promotion.] my biggest complaint is that it comes on in the Samsung TV and it takes two or three minutes to be able to switch it my cable my old one came on in the cable . my second complaint is that it routinely shuts off the sound. The only way I can get it to come back on is to unplug it from the wall it is extremely difficult because I am somewhat disabled so no I am not happy with this TV and I also cannot add apps to it. I pay for subscription to Angel Network was not able to download the app.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi Granny P, Thank you for reaching out to us regarding the sound issues you are experiencing. If you're experiencing sound dropouts, the steps below are designed to help you troubleshoot across different connection types. HDMI ARC / eARC Connection 1. Use a certified High-Speed HDMI cable with Ethernet and ensure it's firmly connected to the HDMI eARC ports on both the TV and soundbar/receiver. 2. Enable ARC/eARC settings on your TV: o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On 3. Adjust Digital Output Audio Format: o Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format o Set this to Auto unless you're using a device that specifically requires Pass-Through. 4. Cold boot your TV by holding the power button on your remote for 5+ seconds. Bluetooth Connection 1. Bluetooth connections can be sensitive to distance and interference. Keep the Bluetooth device close to the TV, and remove nearby sources of interference (e.g., wireless routers or other Bluetooth devices). 2. For improved stability, use a 5GHz Wi-Fi network if available. 3. If issues persist, we recommend switching to a wired connection (HDMI ARC or Optical) for a more reliable audio experience. Wi-Fi / Wireless Speaker Connections 1. Make sure both your TV and audio device are on the same network band (5GHz is ideal for stability). 2. If you're using Samsung’s Wireless Audio features (e.g., Wi-Fi Speaker Surround Setup), ensure your speaker system is properly added in: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup 3. If signal issues continue, disconnect and reconnect the speaker from the network and re-add it to the TV. Also Try: • Update your TV's firmware: Settings > Support > Software Update > Update Now • Run a Sound Test to verify internal sound functions: Settings > Support > Device Care > Self Diagnosis > Sound Test If you continue to have issues, please call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 24, 2026
Reviewer name: Jackie
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal

[This review was collected as part of a promotion.] We got this 70" crystal tv brand new & it is spectacular! I can clearly see the difference from our old 65'' samsung curve tv. The view is so good I think its right in front of me! Everything is so smooth, the picture to picture or scene to scene, the skin tones are on point & I love the volume on it. Usually tv's havent been loud enough w/out a speaker or soundbar, but this 1 is awesome! It seems like the tv auto adjusts lighting too..i love it! I havent had an issue w/my Samsung or Google accounts either..tht process was smooth 2. Havent had an issue w/security either.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 17, 2026
Reviewer name: hawaii808
5 out of 5 stars
5 out of 5 stars review

Just get it!

[This review was collected as part of a promotion.] Great TV. Super light weight and thin for a 65" but still has great clarity and visual. Easy to connect samsung to samsung mobile device. In the market for another TV also and wil be getting a Samsung!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Apr 21, 2026
Reviewer name: Rosy74
4 out of 5 stars
4 out of 5 stars review

Love the samsung brand

[This review was collected as part of a promotion.] The slim design is very aesthetically pleasing. Connectivity and set up is fast and easy. Unlike the older samsung tv's, when you turn it on it doesn't take forever to respond to what you want to do. The settings for brightness and clarity and the 4k resolution are satisfactory.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 5, 2026
Reviewer name: Roger
4 out of 5 stars
4 out of 5 stars review

An excellent television with only one criticism

[This review was collected as part of a promotion.] An excellent television with only one criticism. The picture quality is what I would describe as excellent. I am only a homeowner and not a professional reviewer, so take my opinion for what it is. I do think that the omission of the typical voice command is a bit of a letdown in an otherwise wonderful product. It probably cost more to remove that feature than it would have to use standard remotes with voice command.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Apr 20, 2026
Reviewer name: Camlet
5 out of 5 stars
5 out of 5 stars review

I love Samsung products! Love my Samsung TV!

[This review was collected as part of a promotion.] My samsung tv works great. One is the best purchases ever! I've had this tv for 4 years and I have no issues. Resolution, clarity, brightness and sound are great. Although I've had it for years, people still compliment its quality and ask which TV it is. I'm still impressed with its quality although it isn't a higher quality model.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 23, 2026
Reviewer name: GoldenRhino
4 out of 5 stars
4 out of 5 stars review

Just one thing. Why?

[This review was collected as part of a promotion.] I'm good with the resolution of the 50" Class Crystal UHD U8000F 4K Smart TV. I have three Samsung TV's. I have one serious problem with this TV. In my lest of channels I have all the local over the air stations. Also in my list is about six Samsung apps. When I click to watch any of these apps I can no longer scroll up or down as I am no long in my personal list of over the air and apps list I have chosen but am tossed into a list of apps akin to the one I am viewing and can only get back to my personal list by opening Guide and choosing a channel from there. The channel (CH) up-down is no longer in my personal list. Why? I've never experienced this type of failure and cannot find a fix for it. Why? Also, the channel changer is not as convenient as the previous one and use my old channel changer instead. And, this matters not which manufacturer but all channel controls seem to slip or tilt or slide in the hand. Why? Thanks for your time.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
May 21, 2026
Reviewer name: GNH1897
3 out of 5 stars
3 out of 5 stars review

Nice monitor but needs remote control

[This review was collected as part of a promotion.] Very good television in terms of picture and sound quality; HOWEVER, I'm very disappointed in the remote control. It's hard to read, and is lacking a voice control option. This is 2026. I assumed that the remote would be remote operated and was vey surprised to learn the hard way after setting everything up that there was no microphone on the monitor nor was the remote itself voice operated. It sounds trivial but it's not since I have Xfinity running through my set along with all of the standard streaming options and there is too much complexity since I have to navigate two different remotes too fully operate my system.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
reply from Samsung Advisor

Hi GNH1897, Thanks for your feedback on the U8000F TV. Please know we are here to help. First, please ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. In regards to your remote control, we apologize for any confusion, however the U8000F does not come with a built-in voice assistant or microphone. It is however compatible with external Alexa devices. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor

Apr 22, 2026
Reviewer name: PVtron
5 out of 5 stars
5 out of 5 stars review

Like at the theater

[This review was collected as part of a promotion.] The Tv is great. The images are cristal clear wstching movies is like being at the theatre. I did not need to adjust brightness, contrast, nor the refresh rate. I wstch at about 9 ft of distance and the redolution is very good. Very happy with this tv.

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101
Feb 17, 2026
Reviewer name: Chuddy Jay
5 out of 5 stars
5 out of 5 stars review

4k Theater System

[This review was collected as part of a promotion.] It has v the TV is very good and how's it really fast the TV is very good and how's it really fast view on Ultra 80 and sound system it's with gold flexibility with the TV it's with good flexibility with the TV stand . Fabulous!

Review from Samsung US
Helpful?3CTS2O15ZY1416007408101