No support and hard. Retains smell.

We enjoy it

Very comfortable

Just ordered my third gel topper. There was no stinky smell like so many other toppers. Sleeps cool, and the cover adds another layer of comfort.

It was comfortable,but not cooling! Our bodies sunk in the foam, which made our pillows too high, causing neck issues.we returned it today!

My mattress was only a few years old so I didn't want to spring for a new one. So I started looking for a topper, like everything these days there's many from many vendors yet this Sam's club one had a overall great rating. I must say it's tough to buy something like this over the internet because you can't see for yourself how it may feel, quality, etc. Yet I rarely have any issues with Sam's stuff so I took the chance. Having it be delivered helps as well because I'm old and disabled. (other than having a delivery fee) I was able to get it unpacked and on my bed fairly quickly and easily. Granted like some had said it did have a slight odor coming out of the box, so I just sprayed some Lysol on it after unrolling it and before putting the actual topper on the foam. After about an hour there no longer was any odor. Let me tell you this topper is awesome! I haven't had so many dreams in years and I no longer am getting up to go to the bathroom. If you're in the market for one I would highly recommend this.

I love this topper, it is so comfortable! It came in a box %26 was easy for me, a short lady, to unwrap %26 place on my bed by myself. It gives my shoulders %26 body more cushioning. I also got the Serta pillows at Sam’s for $10, great combo. Very happy sleeping in a cloud every night now!

I sleep on a very firm queen size memory foam mattress I purchased 5 yrs ago. I’m 79 and have not been able to sleep more than 5-6 hrs interrupted a night for months. I’ve always preferred firm mattresses for years. I realized when I stay in a good hotel traveling I sleep much better. Decided it might be my mattress. I hate buying mattresses because it’s trial and error. Once I tried a 2” topper and it was misery. Tried the Members Mark 4” gel topper and wow! Amazing difference. Well worth the purchase.

This mattress topper does make a difference overall .

The product says it is 4 inches and it is only 3. It's disappointing when you are deceived by the description. I live 1.5 hours from my closest club to even return it, and since everything is vacuum packed, I would never be able to get it back in the box. So disappointed.