Customer reviews for LG 7.3 cu. ft. Gas Dryer with LCD Digital Dial Control and NeverRust® Stainless Steel Drum forMember photos
Verified Purchase
Amazing
[This review was collected as part of a promotion.] I bought this a month ago and I have enjoyed the easy way to do laundry and be notified through the app when laundry is completed!
Great product, nice bonus features
Fantastic product! Beautiful, sleek design and a number of great features: AI dryness sensing, WiFi connect to ThinQ app for control and alerts through the phone, steam option for wrinkled items. Powerful dryer that can handle large loads of laundry and heavy items like bedding and towels. Highly recommend this dryer!
Hi Greg, thanks for sharing your experience. We’re glad your 7.3 cu. ft. Ultra Large Capacity Rear Control Gas Dryer with EasyLoad Door, AI Sensing, and TurboSteam model DLGX8601BE has been such a great fit for your laundry routine. The combination of smart features, powerful drying performance, and the ability to handle big, bulky loads really makes a difference day‑to‑day, and it’s great to hear it’s living up to your expectations. If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️
Great features, love the AI
[This review was collected as part of a promotion.] I have had this unit a little over a week and so far so good. I do have to get used to the settings and ensure I am putting the right amount of clothing in. I had one instance of putting sheets in with clothing and put it on heavy and when I walked into the laundry room I literally had a wet sauna going on and the sheets twisted around the clothes. I hate reading so I have not sat and read everything about the unit so bad on me but overall it is easy to use and the features are great.
Effective drying with sleek design and features!
Great product! Sleek design, effective drying and fantastic features including AI dryness Sensor, WiFi connect to ThinQ app for phone alerts and controls, and steam option for wrinkled items. Can handle large, bulky items like bedding and towels with my issue. Fantastic dryer! I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
Hi Greg, thanks for sharing your experience. We’re glad your 7.3 cu. ft. Ultra Large Capacity Rear Control Gas Dryer with EasyLoad Door, AI Sensing, and TurboSteam model DLGX8601BE has been such a strong performer for you. The combination of sleek design, smart features, and the ability to handle bulky loads really makes laundry day easier, and it’s great to hear it’s delivering exactly what you were hoping for. We also appreciate you noting that you received the product through the LG employee program — your honest feedback still means a lot. If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️
Great except lint filter broke
I bought this about 5 - 6 weeks ago as part of replacing our washer & dryer. The dryer works great with one exception. The lint filter broke less than two weeks after we started using it. Because I was traveling since then this is the first chance I have to address this issue.
Hey Dav! We're so glad to hear you're enjoying your LG dryer. We don't want you to miss a beat on any of your activities, all while effortlessly tackling your duties with your dryer by your side. We want to look into your lint filter; please private message us on social media @LGUSSupport with your contact information. We're happy to help you out! ^Joslyn
Dryer settings difficult to customize
I am not a fan of this dryer. It is very difficult to customize settings like temperature and time. I guess the idea is to use their preset settings, but they are honestly terrible and will shrink all of your clothes if you do not adjust the settings. So basically the only feather you can use is quick dry in order to adjust the time and temp.
Thanks for sharing your thoughts on the DLGX8601BE—we truly appreciate the feedback! Our LG dryers are designed with preset cycles to simplify everyday laundry, but we absolutely understand the need for more personalized control, especially when it comes to fabric care and avoiding shrinkage. The Quick Dry option is a great go-to for manual adjustment that might offer more flexibility for your routine. We'd love to help you explore those settings further to make sure you're getting the best experience possible. Simply send us a private message with your contact details through our social media platforms @LGUSSupport and we'd be happy to help! ^Anthony
Terrible
I purchased this set 4 weeks ago, dryer ruins clothes, everything gets caught and twisted, LG sent out a repair man that replaced the “design flaw” near the lint filter. It still catches and twists everything, not to mention my clothes are never fully dry even after 60 min on high. The washer twist and wraps everything together. I am very unhappy with this purchase. My friend bought the same set and is having the same problem. Why are you still selling this set with a known design problem? These aren’t cheap.
Hi. We appreciate you sharing your experience with your LG DLGX8601BE Dryer, and we want you to feel confident that we’re here to support you. We hear how the twisting, snagging, and incomplete drying have affected your laundry routine, and your detailed feedback helps highlight the areas that may need attention. When clothing gets caught or damaged near the lint filter area, checking that the filter is fully seated, the housing is clear of debris, and the drum is rotating smoothly can help reduce fabric catching. For damp loads, confirming the venting path is clear, the load size allows for good tumbling, and selecting a sensor‑dry cycle aligned with the fabric type can improve results. Our guide walks through the key steps to prevent damage and improve drying performance: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 If you’d like us to take a closer look at your unit or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Ruining clothing
This dryer has a design flaw that causes clothing with drawstrings and/or clothing made of thin material to be ruined. The drying includes a plastic housing that holds the lint filter. There is a gap between this housing and the rest of the dryer. Frequently, drawstrings or thinner materials will get caught in this gap. Meanwhile, the rest of the garment is getting spun around by the other clothing. In the short time we have owned this dryer, we have had several drawstrings ripped off and other clothing items ruined due to being stretched out or ripped. The only solution seems to be to put all clothing in mesh bags, which is ridiculous for a dryer this expensive. LG needs to redesign this housing. To do right by its customers, LG should offer a fix for customers who already purchased the machine.
Hello, Benjamin. Thank you for sharing your experience with your LG DLEX8600BE Dryer. We appreciate you letting us know how the lint filter housing has affected your laundry items, and we understand how important it is for the drum and filter area to handle delicate fabrics and drawstrings without causing damage. Clothing getting caught near the lint filter can happen when lightweight items move toward the front of the drum, and using mesh bags for items with straps or strings can help protect them while drying. You can also review steps that help prevent fabric damage here: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 If you’d like us to take a closer look at your unit and explore additional options together, please reach out to us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
Dryer Eats Clothes
I purchased this dryer 2 weeks ago. Every load I dry some article of clothing gets stuck in-between the lint filter area and the drum. You name it, socks, undies, shirts, even sheets! The company I bought it from has been here to try and adjust the filter but it didn't help.
Hi, Thank you for sharing what’s happening with your LG Dryer. We appreciate the clear details about clothing getting caught between the lint filter area and the drum, especially since this started so soon after installation. We’d like to take a closer look at your specific model and the adjustments already attempted so we can see how we can assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with your LG dryer lint filter issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-fabric-is-damaged--20154712671042 ^James
DO NOT BUY! Design Flaw
Dryer gets clothing, draw strings, and dryer sheets stuck between the drum & lint filter and has ruined multiple articles of our clothing. We actually exchanged for another unit assuming it was a defective item, but the second dryer had the same issue, so we returned.
Hi, Teren. Thanks for sharing what happened with your LG Dryer, especially with clothing and dryer sheets getting caught between the drum and lint filter on not just one unit but even the replacement. We appreciate you calling this out, and we want to take a closer look at the specific model involved so we can review the situation more clearly. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749 ^James