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Customer reviews for SAMSUNG 65" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 65" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
1,440 ratings1,383 reviews
  1. 5 stars74% (1,066)
  2. 4 stars15% (213)
  3. 3 stars5% (74)
  4. 2 stars3% (44)
  5. 1 star3% (43)

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Showing 21-30 of 1,383 reviews
Jul 5, 2026
rl54
1 out of 5 stars review

Bad interface.

[This review was collected as part of a promotion.] I hate it. Can’t get it to start where I want it. I have directv and it takes a lot of work to get it to start. Would be ok if I could default to that and not Samsung stuff. It often takes multiple attempts to get it where I want. Not user friendly! If I could I’d return it and get another brand!

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 5, 2026
Adman
1 out of 5 stars review

Overall quality

Overall it is a so so tv, had it for 2 years and issues popping up all the time. Started with clear thin horizontal line near bottom of screen, looks like a line of pixels have gone out Next volume will just suddenly drastically go down and controller can’t adjust it, have to turn tv off and back on to fix. Next the picture will freeze, sound continues as normal with a frozen image. Again have to restart tv to fix Always liked Samsung tvs but when I purchase next one an 85” this coming Black Friday am seriously thinking of changing brands Thanks

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 5, 2026
Sandi987
4 out of 5 stars review

I love the improved clarity in the new TV.

This is my 5th Samsung TV and I've loved them all. My only recommendation would be to restore the old remote as the new style remote is too small to read and lacks all the features of my other Samsung TV remotes. The picture is much improved as are all the new Samsung products.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 5, 2026
Woodworker
3 out of 5 stars review

Great resolution, but complex navigation

The Tv is brilliant, and loaded with features, so many in fact, as a retired IBM Service Engineer, it got so cumbersome to navigate, I finally had to switch to the relative simplicity of Roku. Now I can get to the apps in a couple of steps and life is good.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 20, 2026
Eroti39
5 out of 5 stars review

This tv is the best a ever seee

[This review was collected as part of a promotion.] This tv is easy to used the controller have comandas and the brightness is the best in this tv And the contrast have the best one upscalling and uniform is have the best design a ver see a recomendé

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 5, 2026
OldJim
4 out of 5 stars review

Could have been any a Five Star

Picture is absolutely great. Would have given it the fifth star except for the sound. In the bedroom, we have to have it all the way up to 70+ to hear it clearly. Thinking about a sound bar but don’t know which would work in correcting volume and it must be controlled with DirectTV’s controller. Our older Samsung has better sound and volume set at 30-40.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 5, 2026
Unhappy with Samsung
2 out of 5 stars review

TV Replaced 2 times. Annoying new OS.

We purchase our first of these TVs about 1.5 years ago. Since then, we have had to have the TV replaced 2 times. The first two just stopped working, went to black screen and never came back on. Now, in May, there was an OS update from Samsung. Now I cannot access my cable stations unless I log in though the Samsun stations. I have checked for a work around but there is none. I am very unhappy with Samsung that they made this change in their new OS. Really annoying.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 13, 2026
Graygray
5 out of 5 stars review

Great for gaming

[This review was collected as part of a promotion.] The picture quality is outstanding, with sharp resolution, vibrant colors, and smooth motion that make movies, sports, and games very enjoyable. The smart TV features are quick and user-friendly, allowing easy access to apps like Netflix and YouTube. The design is sleek and modern, fitting perfectly into my living room. The sound quality is decent, though it can be even better with a soundbar. Overall, it offers excellent value for the price and I would highly recommend it.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 8, 2026
Hgrace
5 out of 5 stars review

Amazing view

The home screen layout is super easy to navigate, especially for my grandmother. The picture is very clear and vivid. It almost looks like we are actually on set with the actors. The sound is exceptional! I dont have to set the volume over 20 because at its low volume level it is loud enough!

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Jul 5, 2026
MSM Baiter
3 out of 5 stars review

My neighbors love it

[This review was collected as part of a promotion.] Tell us how I really feel, thanks for asking. I feel like my neighbors used one of boundary watches, paired with my tv thru the wall, took over my smart hub and have been spying on me ever since. Other than that ya know.. a tv is a tv I mostly just buy Samsung for the ergonomic remote control, very well thought out and nicely done. If anyone happens to see me on the internet I did not consent to those videos being taken or uploaded onto whichever none of my business websites you like to visit.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490