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Customer reviews for SAMSUNG 65" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 65" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
1,462 ratings1,405 reviews
  1. 5 stars74% (1,079)
  2. 4 stars15% (218)
  3. 3 stars5% (75)
  4. 2 stars3% (47)
  5. 1 star3% (43)

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Showing 251-260 of 1,405 reviews
May 21, 2026
GNH1897
3 out of 5 stars review

Nice monitor but needs remote control

[This review was collected as part of a promotion.] Very good television in terms of picture and sound quality; HOWEVER, I'm very disappointed in the remote control. It's hard to read, and is lacking a voice control option. This is 2026. I assumed that the remote would be remote operated and was vey surprised to learn the hard way after setting everything up that there was no microphone on the monitor nor was the remote itself voice operated. It sounds trivial but it's not since I have Xfinity running through my set along with all of the standard streaming options and there is too much complexity since I have to navigate two different remotes too fully operate my system.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
reply from Samsung Advisor

Hi GNH1897, Thanks for your feedback on the U8000F TV. Please know we are here to help. First, please ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update. In regards to your remote control, we apologize for any confusion, however the U8000F does not come with a built-in voice assistant or microphone. It is however compatible with external Alexa devices. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor

Apr 20, 2026
Woodyultra
5 out of 5 stars review

No surprises with Samsung televisions

[This review was collected as part of a promotion.] very happy with the product very happy with the products everything works as very happy with the product everything works as it should user friendly have several Samsung televisions and please with everything about them

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
May 20, 2026
fedup
1 out of 5 stars review

Continously poor glitchy functionality.

[This review was collected as part of a promotion.] The TV was a piece of junk. I returned it. The video would hang while the audio continued. The navigation was terrible. It would go to an app and just show a black screen. I had to back out and go back in to the app to get a picture. I repeatedly thought I could probably live with all the glitches but finally gave up and returned the TV.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
reply from Samsung Advisor

Hi Fedup, We appreciate your feedback on the U8000F TV. If you choose to try another Samsung TV down the road, we’re ready to help with setup and support every step of the way. Call 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website and click ‘Support’ to connect with a LiveChat agent. ~Samsung Advisor

May 20, 2026
Purrr
1 out of 5 stars review

TV has issues connecting to network

[This review was collected as part of a promotion.] I've had this TV for one month. Three times it has not been able to connect to my network so I have had to (per instructions) unplug my at&t fiber box & TV for a minute each & then plug them both back in for the TV to connect. Doing one or the other wouldn't do the trick, I had to do them both together. This was in no way do to my at&t. Returning this TV.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
reply from Samsung Advisor

Hi Purrr, Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor

May 16, 2026
MizColl
5 out of 5 stars review

Live our Samsung TV!

[This review was collected as part of a promotion.] Excellent TV! It never fails me in loading or start up. Screen is visible from all areas of the room. It's bright to the point I wear sunglasses at times. The resolution is perfect. I rarely have to use the refresh feature as it wields author trouble. The contrast is great for gaming, live TV, and streaming services.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
May 1, 2026
Kmoney7
5 out of 5 stars review

Class crystal

[This review was collected as part of a promotion.] my class Crystal TV is absolutely one of a class crystal clear worth the purchase and absolutely worth the experience. I wouldn't trade it for any other TV been with this brand for years now not one complaint. the brightness is amazing and the contrast is Pitch Perfect . amazing for viewing movies resolution doesn't go down and this tv does not need to continuously refresh unlike other brands

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
May 10, 2026
Carlos 75
5 out of 5 stars review

Samsung promotion

[This review was collected as part of a promotion.] this TV is very good good side good color good quality good design technology the more important is the smart banks in all application is ready movies free everything we have a little problem no have too much a hot less memory

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Apr 20, 2026
Cdiaz
5 out of 5 stars review

Greatest Televison Ever

[This review was collected as part of a promotion.] The brightness is top tier. The contrast and refresh rate is top tier also. The resolution and viewing aspect of the tv is world class. We need more tv like Samsung has. I've heard they now have see through capability.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
May 13, 2026
Rmoore
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] This tv is fabulous, the last Samsung I had lasted around 10 years before it went bad, and that’s ample time for me considering the price I paid. With that being said the new 85” Samsung has a great picture, features keep me busy trying to use them all, or at least try them out, the brightness is perfect, along with the contrast, great color, and no matter where I’m sitting or standing in my living room I can view the screen from all angles and see a super picture! Thanks Samsung

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490
Apr 20, 2026
Patton2486
5 out of 5 stars review

Great viewing experience.

[This review was collected as part of a promotion.] Amazed by the clarity of the picture as well as how the details that usually go unnoticed either cheaper brands. Very easy to pair with other samsung devices and I love getting notifications on the screen when my dishwasher or washer and dryer are done so I know I need to go take care of it.

Review from Samsung US
Helpful?23IWKCJCPHCF15992409490