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Customer reviews for Aqua Joe 50' Superlight Fiberjacket Garden Hose, 5/8 Diameter for
Aqua Joe 50' Superlight Fiberjacket Garden Hose, 5/8 Diameter
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3.2 out of 5 stars
stars607 ratings552 reviews
  1. 5 stars45% (271)
  2. 4 stars9% (54)
  3. 3 stars4% (26)
  4. 2 stars6% (34)
  5. 1 star37% (222)

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Showing 481-490 of 552 reviews
May 1, 2021
WalmartCustomer
1 out of 5 stars review

Okay, but doesn’t last long

Was a great hose until it started to get holes in it. Not even a week after the warranty was up we started to notice small leaks in the hose. We tried patching it but more kits kept popping up. Definitely avoiding this one for our next purchase

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Walmart Customer,<br /><br />So sorry to hear that you&#39;re having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Jul 4, 2023
Alisha
1 out of 5 stars review

Do not buy.

I bought this from Wal-Mart about a month ago. I wish i had read the reviews before buying. As lots of other people have experienced mine has busted after only a few regular uses.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Alisha,<br />We sincerely apologize for the inconvenience caused by the Aqua Joe AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Apr 28, 2023
WalmartCustomer
5 out of 5 stars review

Quality

Seems to be good quality material. I have had bad experiences with pocket hoses but they are conveniently easy to put away. Hopefully this brand will hold up for a few summers.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
May 16, 2023
Madison
1 out of 5 stars review

Disappointed

I purchased two of these hoses less than a month ago hoping to have them for a few years and one is already leaking in the middle. I love the lightweight design but I’m bummed that it didn’t last.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Madison,<br />I&#39;m sorry to hear that you encountered a problem with your Aqua Joe AJFJH50-58-MAX hoses. We understand how frustrating it can be when a product does not meet your expectations, especially when you purchased it with the hope of having it last for years. At Snow Joe &#43; Sun Joe we stand behind<br />each product we manufacture. Our toll-free number is 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do<br />our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Mar 9, 2021
Jane
1 out of 5 stars review

Leaks badly.

This product failed within one year. Leaks badly through the hose, not at the couplings. Was well taken care of, but not even useable as it leaks so badly.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Jane,<br /><br />So sorry to hear that you&#39;re having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Jun 5, 2024
Andi LI
2 out of 5 stars review

Cool product but does not have a long life

This hose was a replacement hose of the first Aqua Joe hose that was defective. I received this in 2021 and used it for 3 seasons until it started with the pin holes leaks this season. Its a cool product but doesn't last long.

Review from snowjoe.com
Helpful?3CTNH6SNFIDS15990571873
Apr 18, 2023
Deb
1 out of 5 stars review

Choose another brand.

Used a couple of times and sprung a leak several feet long. I have 3 of these hoses (another brand) that I’ve had for years that never leaked. Very disappointed.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Deb,<br />Thank you for sharing your experience with the AJFJH50-58-MAX hose. We are sorry to hear that you had a negative experience with this product, and we would like to apologize for any inconvenience this may have caused. At Snow Joe &#43; Sun Joe we stand behind<br />each product we manufacture. Our toll-free number is 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do<br />our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Jun 19, 2023
JaL
1 out of 5 stars review

Don't waste your money

Leaks in weeks! We only used this a handful of times and its leaking near the spicket. useless. waste of $60.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Jennifer,<br />We sincerely apologize for the inconvenience caused by the AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Jan 15, 2023
Mark
1 out of 5 stars review

don't waste your money

had a small leak as soon has I hooked it up . says can with stand 0 degree temp. it froze at 30degree s

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Mark, So sorry to hear that you&#39;re having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%. Thanks Customer Service Team Snow Joe &#43; Sun Joe

May 16, 2023
Roger
1 out of 5 stars review

Item is terrible !

Terrible! The hose split the first week, taking back today. I hope Walmart is wise enough to replace it.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Roger,<br />We&#39;re sorry to hear about your experience with the AJFJH50-58-MAX hose. We strive to provide high-quality products that meet our customers&#39; expectations, and it&#39;s disappointing to hear that this product didn&#39;t meet yours. If you haven&#39;t already, we recommend giving our customer support team a call at 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do<br />our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe