We sincerely apologize for the inconvenience you experienced with our hose. We understand how frustrating it must be to have a product fail after such a short period of use, especially after being satisfied with its performance last summer.<br /><br />Your feedback is important to us, and we take it seriously as it helps us improve the quality of our products. Please reach out to our customer service team at 866-225-9723, available every day from 9am to 5pm EST, so we can assist you further and explore possible solutions.<br /><br />Once again, we apologize for the inconvenience and appreciate your patience and understanding.<br /><br />Best Regards,<br />Customer Service Team at Shop Joe

Dear Alisha,<br />We sincerely apologize for the inconvenience caused by the Aqua Joe AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Madison,<br />I&#39;m sorry to hear that you encountered a problem with your Aqua Joe AJFJH50-58-MAX hoses. We understand how frustrating it can be when a product does not meet your expectations, especially when you purchased it with the hope of having it last for years. At Snow Joe &#43; Sun Joe we stand behind<br />each product we manufacture. Our toll-free number is 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do<br />our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Cathy,<br />We sincerely apologize for the inconvenience caused by the Aqua Joe AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.

Dear Marie,<br /><br />So sorry to hear that you&#39;re having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team

Dear Charney,<br />We sincerely apologize for the inconvenience caused by the AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Walmart Customer,<br /><br />So sorry to hear that you&#39;re having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Donna,<br />Thank you for taking the time to share your feedback with us regarding the Aqua Joe AJFJH50-58-MAX hose. We are pleased to hear that you found the flexibility and lightweight of the hose enjoyable.<br /><br />However, we are sorry to hear that you have had issues with the hose splitting and pouring water. This is not the type of experience we strive to provide to our customers. At Snow Joe &#43; Sun Joe, we strive to create high-quality products that meet the needs of our customers, and we&#39;re disappointed to hear that your experience fell short of your expectations. We take all customer feedback seriously and would like to investigate the issue you&#39;ve encountered further. Our toll-free number is 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST).<br /><br />And we&#39;ll do our best to resolve the issue for you promptly. We stand behind our products and want to make sure that you&#39;re completely satisfied with your purchase.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe