Dear Casey,<br />So sorry to hear that you&#39;re having an issue with our Aqua Joe AJFJH50-58-MAX. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Chris,<br />We&#39;re sorry to hear that you experienced issues with the material hose on your AJFJH50-58-MAX. We take all customer feedback seriously and would like to work towards resolving the issue promptly. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Kathryn,<br /><br />Firstly, we want to apologize for any inconvenience you experienced with the Aqua Joe AJFJH50-58-MAX Superlight Fiberjacket Max Garden Hose , 50-Foot. We take each matter seriously as it is disheartening to hear that your hose split on the side where water is now leaking. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture as we offer a 2 year manufacture&#39;s warranty and can replace your hose. Please contact our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Vikki,<br />Thank you for taking the time to review the Aqua Joe AJFJH50-58-MAX. We are truly sorry to hear about the leak you experienced with your new product and the inconvenience this has caused you. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Kathleen,<br />Thank you for taking the time to review the Aqua Joe AJFJH50-58-MAX garden hose. We&#39;re very sorry to hear that you&#39;ve experienced spring leaks with all three of the hoses you purchased.<br /><br />We take customer satisfaction very seriously, and we&#39;re committed to providing our customers with high-quality products. We&#39;re investigating the issue of spring leaks with this particular hose, and we&#39;re working to take corrective action as soon as possible. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe