Dear Preeta,<br />Thank you for taking the time to share your experience with the Aqua Joe AJFJH50-58-MAX. We are sorry to hear that you encountered issues with the hose becoming faulty and the pipes not being sturdy enough to withstand regular use. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do<br />our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Ron,<br />I&#39;m sorry to hear that you had a negative experience with the Aqua Joe AJFJH50-58-MAX garden hose. It&#39;s unfortunate that your hose started leaking after only a few days of use. This is not typical for the product, as it is designed to be durable and long-lasting. It&#39;s possible that you received a defective unit. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Walmart Customer,<br /><br />I&#39;m sorry to hear about the issue you encountered with your Aqua Joe AJFJH50-58-MAX. t&#39;s certainly not the level of quality we strive to deliver, and we understand your disappointment. We would like to assist you further in resolving this matter. We encourage you to contact our customer service team directly at (866) SNOW-JOE so that we can gather more information about your situation and provide you with the necessary support. Our team is dedicated to ensuring customer satisfaction and will work diligently to address your concerns. We look forward to speaking with you and finding a suitable resolution.<br /><br />Best Regards,<br />Snow Joe &#43; Sun Joe Customer Care

Dear Kathryn,<br /><br />Firstly, we want to apologize for any inconvenience you experienced with the Aqua Joe AJFJH50-58-MAX Superlight Fiberjacket Max Garden Hose , 50-Foot. We take each matter seriously as it is disheartening to hear that your hose split on the side where water is now leaking. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture as we offer a 2 year manufacture&#39;s warranty and can replace your hose. Please contact our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Jaqueline,<br />We sincerely apologize for the inconvenience caused by the AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Nicholas,<br />Thank you for sharing your experience with the AJFJH50-58-MAX product. We apologize for any inconvenience this may have caused you.<br /><br />We take our customers&#39; feedback seriously, and we appreciate you bringing this issue to our attention. We would like to inform you that our product is designed to be used with a variety of garden hose holders, and we have not received any similar complaints about our product breaking when used with a roll-up water hose holder. However, we understand that each customer&#39;s situation may be different, and we would be happy to investigate further to determine the cause of the issue you experienced. Please reach out to us at &#43;1-866-766-9563 from 9:00 AM to 8:00 PM EST on weekdays and 9:00 AM to 5:00 PM on weekends. We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Walmart Customer,<br />We sincerely apologize for the inconvenience caused by the AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe