Dear Lacy,<br /><br />Thank you for your detailed feedback, and we sincerely apologize for the inconvenience you experienced. We understand how frustrating it can be when a product does not perform as expected, especially after spending time trying to adjust the settings. We truly value your input, as it helps us identify areas for improvement in both the product and our overall customer service. Your comments will be shared with our team for review. If there is anything else we can assist you with, please feel free to reach out to us at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM–6 PM EST.<br /><br />Best Regards, <br />Customer Service Team at Shop Joe

Dear Valued Customer,<br /><br />Thank you for bringing this matter to our attention. We sincerely apologize for the difficulties you experienced with your Aqua Joe AJ-MSSBM Turbo Drive 360º Sprinkler. Your feedback is very important to us, and we regret that the product did not perform as expected.<br /><br />To better understand the situation and provide the appropriate assistance, please reach us at our toll-free number, 1-866-225-9723, available every day from 10 AM–6 PM EST.<br /><br />We are committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent. We appreciate your patience and the opportunity to make this right.<br /><br />Best Regards, <br />Customer Service Team at Shop Joe

Dear Walmart Customer,<br /><br />So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe + Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-7pm EST, Saturday and Sunday from 9am-4am EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe + Sun Joe