Customer reviews for Serta Classic Bayfield Euro-Top Mattress (Available in Medium, Plush, and Firm)

Customer reviews for Serta Classic Bayfield Euro-Top Mattress (Available in Medium, Plush, and Firm) for

Serta Classic Bayfield Euro-Top Mattress (Available in Medium, Plush, and Firm)

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4.6 out of 5 stars

stars194 ratings191 reviews

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Nov 6, 2025

Marty Rose

5 out of 5 stars review

Verified Purchase

Excellent!

Excellent mattress. Not too firm or soft.

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Jan 17, 2026

KIMG

5 out of 5 stars review

Amazing Support

After one night we knew we made the right choice! We are 52. Hubby has had 2 back surgeries. Wife had one back surgery plus a knee replacement. Previously, we had a firm memory foam king mattress for roughly 15 years. We purchased the firm king Sealy. The wife woke up pain free. Hubby said he felt his bones aligned while lying down. Wife is a back sleeper and left side sleeper. Hip pain disappeared. Compressed nerve disappeared. This is only after one night. Delivery service was superb. Delivered right to the bedroom. Offered to take old mattress but being donated to a family in need. We feel this pricing is economical.

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Apr 12, 2026

Stacey N

5 out of 5 stars review

Affordable descent mattress

True medium firm. Comfortable. Feels a little on the softer side from someone used to a firm mattress. Praise from 2 guests.

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Jan 9, 2026

Leslie W

5 out of 5 stars review

Gives you good support

Love this mattress. I purchased it for my 9 year old son but I do lay on it occasionally. He loves it to. I order the plush and it is very comfortable. I got the twin XL and it fits him perfectly with plenty of room to grow.

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Mar 28, 2026

Mayra S

5 out of 5 stars review

Nice & Firm

So far so good needed something good for my back I love this one worth the buy then I got it on sale best to top it off.

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Dec 28, 2025

Heidi P

5 out of 5 stars review

Love the New Mattress

Very comfortable. Able to adjust to the new mattress immediately...no break-in period. Thank you for a great product. It is no fun if your mattress isn't comfortable.

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Nov 22, 2025

Lisa C

5 out of 5 stars review

Best quality

Better quality than expected. I bought the mattress since I needed a new mattress and had relatives coming in. They loved the bed. Very comfortable and good support.

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Sep 16, 2025

Anthony C

5 out of 5 stars review

So supportive

If you love firm but want some comfort as well this mattress is everything in one so comfortable I am going to have a tough time getting out of bed in the morning for awhile.

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Mar 23, 2026

ReAnn

3 out of 5 stars review

Verified Purchase

Maybe for someone else, but not me ;)

I thought this mattress would be firm enough to support my back and spine because my previous mattress was very soft. But after sleeping in it for the past few weeks, Im finding that I cannot get comfortable, and i'm waking up in the middle of the night and more pain than I was prior to the mattress exchange.

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reply from Serta Team

Hi there, thank you for taking the time to review your Serta Classic Bayfield Euro Top Mattress. Your feedback is valuable to us. We're sorry to hear that our mattress is not meeting your sleep needs. We encourage you to reach out to your retailer to begin the return/exchange process. That way, you can work toward getting a mattress more suited to your sleep needs so that you can get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

Dec 9, 2025

CLARENCE

1 out of 5 stars review

Sags after just a couple of months.

It was a nice mattress when new. However, it was not durable. After a couple of months, it developed a ditch in the middle. Very disappointing.

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reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The saging you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!