Customer reviews for LG 75" Class UA7700 Series 4K UHD Smart TV forMember photos
Slowest TV I've Ever Had
I am not picky when it comes to TV's. I have only ever bought the cheapest TV, as I don't care much about image quality (I don't notice). This TV infuriates me every second of my life. It is the slowest functioning system I can ever remember owning, even as a child in the early 2000's. It takes a solid minute to open any app you want. It asks for app updates every week. The remote is horrendous and you need lights on if you want to make sure you're clicking the right button because there are 25 buttons that are squished into one location. If you make a mistake with the button choice, it will take you at least 3 minutes to return to wherever you were. I had zero issues with my Roku TV, which my mom took for her basement when she bought me this "nicer" one for Christmas. DON'T BUY THIS THING.
Hey Manuel! Thanks for sharing your LG UHD TV experience with us. We're always looking for the best ways to improve the functionality and speed of our displays and their accessories, so we appreciate your insightful feedback. If you notice that your LG TV takes a long time to open apps, it may be related to your network conditions. We recommend checking out our guide at https://spr.ly/6429ffDnc to get started. If you continue to experience general slowness, even when navigating menus, we recommend trying to factory reset the device back to its default settings. You can learn how to perform a factory reset at https://spr.ly/6420ffDnY. If you still need help, feel free to contact us at https://spr.ly/6421ffDnl or email us at lgdigitalcare@lg.sprinklrsupport.com with your contact info and model number. We'll gladly help out more! *Joseph
great picture, terrible user interface
Two stars only because the clarity is very good. The TV picture is great. However, the user interface running the device is terrible. It barely responds to the remote control. Instead of a button in the center of the directional arrows, there is a scroll wheel. But the scroll wheel does not do what you expect it to do, instead of moving from icon to icon, it activates a remote pointer mouse. Well the pointer mouses accuracy is horrendous. It jumps all over the screen, it clicks where you don't want it to, and doesn't click where you want it to. My recommendation for you before buying any television is to get the remote from sales and operate the tv, not just watch the high-resolution picture on display. This tv is very difficult to navigate. And there is no place to disable this annoying feature. Also, do not be fooled by the AI tag, this is NOT AI. The help feature they call chatbot, does not give prompts, it is merely a pre-defined set of questions and answers. Maybe they have some AI running in the background recording all you do so it can present content you are interested in, but even that is NOT AI, but simply maching learning and recording. don't be fooled, get the remote from sales, operate the TV. Make sure you are good with how this works. Also, the chromecast and apple air play barely work. I was finally able to use them both, but it seems to hang on to the connection after disconnection, so a second user cannot also cast via apple. The response time is slow and laggy when it finally does connect.
Not happy
Really dislike the."magic" remote Sound isn't v good good o
Hello there Carla! Thanks for taking a moment to share your thoughts. We appreciate the shoutout and we’ll be sure to pass your notes about the remote and sound along to our product team. If you need anything else down the road, @LGUSSupport is always here to help. #LifesGood ❤️ ^Rich
Broken upon delivedy
Arrived damaged. Front glass broken. Box was clearly mishandled in transport.
Hi, Kay. Thank you for reaching out and sharing what happened with your LG TV (75UA7700PUA) model. We understand the importance of receiving a TV in perfect condition. If you haven't done so yet, we recommend contacting Sam's Club customer service at 888-746-7726 to report the damage. <br /><br />Also, for this model, one helpful step you can try—once a replacement is arranged—is checking the panel test in the TV’s settings after setup. This helps confirm that the display is functioning correctly across all zones. For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Verified Purchase
Good tv
ok tv
Unwanted ads have been introduced.
It just started playing ads while it is on sleep mode 🤢🤮 This started to happen after a software update this week.
Hi, Allan. Thanks for reaching out. We understand the importance of having your LG TV (75UA7700PUA) model operate just the way you expect, especially when the TV is in sleep mode.One helpful step you can try is navigating to Settings → All Settings → General → System → Additional Settings → Home Settings, then switching Home Promotion off. This option often prevents unexpected ads from appearing on webOS TVs. For more guidance, visit https://www.lg.com/us/support/product/lg-75UA7700PUA.AUSQ. If the behavior continues, we’d be glad to take a closer look. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you further. ^Juvy
Good color
The TV is good the remote it comes with is terrible. Stop taking the number button off remotes.
Hello! Thank you for sharing your thoughts on your LG TV. We’re glad to hear the TV itself is working well for you, and we appreciate your honest feedback about the remote. Your point about keeping number buttons is noted, and insights like this help highlight what features matter most in everyday use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
OK BUT
BIG PROBLEM I NEED TV THAT SITS ON TABLE THE LEGS ARE TOO FAR APART WHY LG DOES NOT MAKE TV STAND IN MIDDLE OF TV VS LEGS ON SIDES HAD TO RETURN
Hello. Thank you for sharing your experience with your LG TV. We understand how important it is for a TV to fit your setup, and wide-set legs can be limiting when placing the unit on narrower furniture. While many LG TVs are designed with side-positioned legs for stability and style, select models do offer center-mounted stands or are compatible with third-party pedestal bases and wall mounts. For reference, you can explore LG TV specifications and stand options here: https://www.lg.com/us/tvs. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this TV stand configuration issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Came out of the box damaged
TV came out of the box with a distorted picture. There is a huge obling section of the screen that is discolored compared to the rest.
Hi, James. Thank you for reaching out about your LG TV (75UA7700PUA) model. We understand how important it is to enjoy a clear picture right out of the box, and we appreciate you sharing the details about the discoloration issue.One helpful step is to perform a picture test directly from the TV’s settings. This feature helps determine whether the issue is related to the panel itself or to connected devices. To run the test, press Settings > All Settings > Support > Picture Test. If the distortion appears during the test, it indicates a hardware issue with the screen. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-perform-a-picture-test--20153275651659. If the problem persists after the picture test, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. We're here to help. ^Juvy
Average
Poor color and no real way to adjust the color. Red is way over done and using their ways of adjusting do not work well.
Hi. Thank you for sharing your experience with your LG TV. We appreciate you taking the time to highlight the color challenges you’re seeing, especially with the red tones and the adjustment options not giving you the results you expect. LG TVs do offer several picture modes and advanced color controls, and you may find the guidance on our official support page helpful for fine‑tuning your settings: https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this color‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the helpful link above for additional support. ^James