Customer reviews for LG 77" Class C5 Series OLED evo AI Smart TV forGreat features, terrible ordering process.
[This review was collected as part of a promotion.] The tv its self is great. Good size, color, and features. The proceeds of purchasing is a pain in the you know what. You would think a company would make it as easy as possible to purchase and acquire your item. Instead you jump through multiple hoops, many of which are in place to try and get you to forfeit your warranty. Product 4/5 company 2/5.
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the tv itself is great and that you are satisfied with the Good size, color, and features. We appreciate you bringing your feedback about the purchasing process to our attention. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Amazing TV!
[This review was collected as part of a promotion.] This is my first 77 inch TV and I am so happy I upgraded from a 65 inch. This TV is absolutely stunning to watch from all angles in my living room. The picture quality is outstanding, truly crispy and clear. The vibrant colors and contrast, really adds another layer to moving watching, making it all the more enjoyable. As an added bonus, the TV is very responsive and user friendly. This TV would be a lovely edition to anyone's home! Highly reccomend.
Hi Mechin, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re thrilled to hear how much you’re enjoying the upgrade to 77 inches, with stunning picture quality, vibrant colors, and crisp contrast that make movie watching even more immersive. It’s wonderful knowing the C5 is responsive, user‑friendly, and a perfect addition to your living room. #LifesGood For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Amazing Picture
[This review was collected as part of a promotion.] Great buy, super pleased with the responsiveness and crisp clean picture. The clarity is unreal, colors are beautiful. Night and day difference compared to my old led. If your stuck on the fence, Do it! You won't be disappointed in the least.
Hi Duck, thank you for sharing your review of the LG OLED77C5PUA. We’re delighted to hear the crisp clarity, vibrant colors, and smooth responsiveness have made such a night‑and‑day difference compared to your old LED. It’s wonderful knowing you’re so pleased with the upgrade and confident in recommending it to others. #LifesGood ❤️ For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Best TV for My Kids & Family
[This review was collected as part of a promotion.] The picture quality is exceptional,it features perfect black levels and infinite contrast,creating a stunning and immersive picture. C5 is a great TV for gaming,supporting 4k@ 144Hz for PC and including four HDMI 2.1 ports for next-gen consoles. The built-in speaker quality is exceptional.
Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the exceptional picture quality, perfect black levels, and infinite contrast have created a stunning and immersive picture for you. It’s wonderful to know that the gaming features, along with the exceptional built-in speaker quality, have made such a positive difference for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Amazing price for size and picture quality
[This review was collected as part of a promotion.] I was choosing between G5 65" and C5 77", not regretting to go with larger screen. Amazing picture quality, but you need to supply quality source as well, for some youtube 4K hdr videos is still has noticeable shuttering. When you give it proper source this TV shines, nature documentaries on netflix has it! You definitely need separate sound system to get most of it.
Hi. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear that choosing the larger 77” C5 has been the right decision for you, delivering amazing picture quality and truly shining with high-quality sources like nature documentaries on Netflix. We appreciate your feedback on video playback and sound, and it’s great to know you’re enhancing the experience with a separate sound system. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
LG C5 77" OLED - Simply Stunning
[This review was collected as part of a promotion.] The LG C5 77" OLED is hands-down the best TV I’ve ever owned. From the moment I turned it on, the picture quality blew me away. The perfect blacks create an incredible sense of depth—dark scenes look truly cinematic, with no blooming or washed-out shadows. Pair that with LG’s vibrant color reproduction and razor-sharp 4K clarity, and you get a picture that feels almost lifelike. As a gamer, the high refresh rate is a huge highlight. Motion is ultra-smooth, even in fast-paced action scenes or competitive games, and the inclusion of NVIDIA G-Sync makes a massive difference. There’s virtually no screen tearing, input lag is minimal, and the responsiveness is fantastic. Whether I'm playing visually rich single-player titles or fast shooters, the experience feels buttery and immersive. One thing I didn’t expect was how well this OLED performs in bright rooms. Traditionally, OLEDs have struggled with glare, but the C5 handles it impressively well. Even with the curtains open and sunlight pouring in, the screen stays bright, clear, and highly visible. Reflections are minimal, and HDR content still shines. It’s a great all-around viewing experience whether it’s daytime TV, sports, or evening movie nights. The design is sleek and premium, the interface is fast, and the TV’s overall performance feels top-tier. LG has clearly refined its OLED technology, and the C5 benefits from all of it. If you want an incredible picture, outstanding gaming features, and true versatility in both dark and bright environments, the LG C5 77" OLED is worth every penny. I couldn’t be happier with it.
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the LG C5 OLED has impressed you with its lifelike picture quality, smooth gaming performance with NVIDIA G-Sync, and versatility in both bright and dark environments. It’s wonderful to know the sleek design, premium feel, and refined OLED technology have made this the best TV you’ve ever owned. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Terrible remote, no setting to fix
The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled. I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings. It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn’t give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.
Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Fantastic TV!!
[This review was collected as part of a promotion.] This is my second LG TV, Good picture quality and sound. Liked the magic remote control that I can control the TV from the mobile ThinQ app and use the mobile as a pad. Over all happy with the purchase.
Hi, Madan. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture and sound quality have impressed you, and that the Magic Remote with the ThinQ app has added convenience by letting you use your mobile as a pad. It’s wonderful to know this is your second LG TV and that you’re overall happy with your purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Incredible picture quality, beautiful image
[This review was collected as part of a promotion.] This is my first OLED television, and I knew I had to go with LG. Immediately upon receiving and setting up my 77” C5, I started playing 4k HDR content and was blown away. I’m coming from a 2016 model from a competitor, and it was a high-end model at the time, and the difference in quality is staggering. I’m very very happy with my purchase, and I can’t wait to get back to my movies!
Hello, Mikey. Thank you for sharing your wonderful review. We’re thrilled to hear that your first OLED experience with the LG 77" C5 has delivered such a staggering leap in picture quality compared to your previous TV. It’s fantastic that the 4K HDR content truly impressed you right out of the box and that you’re excited to dive back into your movies. We’re delighted this upgrade has brought you so much joy. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
LG OLED C5 Stunning Picture with Great Sound
[This review was collected as part of a promotion.] The screen quality on the 83-inch LG OLED C5 is outstanding. OLED truly shines here—deep blacks, excellent contrast, and rich, accurate colors. Dolby Vision content looks especially impressive. Shows like Stranger Things look incredible, with dark scenes retaining detail while highlights really pop. I already own a 77-inch LG OLED C3, so this comparison comes from real-world use. Even though the size difference between 77 inches and 83 inches doesn’t seem large on paper, it is very noticeable in practice. Installed in a dedicated media room, the 83-inch screen feels significantly more immersive and delivers a true home-theater experience. Another pleasant surprise is the sound quality. For a TV, it’s much better than expected—clear dialogue, decent bass, and a fuller soundstage compared to most flat-panel TVs. It’s good enough that you don’t immediately feel the need for a soundbar. The new webOS UI feels smooth, modern, and responsive. Navigation is intuitive, apps load quickly, and the overall experience feels polished. Overall, the LG OLED C5 is an excellent upgrade, especially if you’re coming from a 77-inch OLED. Exceptional picture quality, surprisingly strong built-in audio, and a refined user experience make it a fantastic choice for a media room.
Hi, Abhi. Thanks for sharing your experience with your LG TV—what an awesome deep dive! Love hearing how the 83" OLED C5 is delivering that true home‑theater feel with its stunning picture, rich colors, and those beautifully detailed dark scenes. It’s great that the jump from 77" to 83" made such a noticeable impact in your media room. And we’re thrilled the sound quality and smooth new webOS UI are exceeding expectations too. Sounds like the upgrade hit all the right notes. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James