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Customer reviews for LG 77" Class C5 Series OLED evo AI Smart TV for
LG 77" Class C5 Series OLED evo AI Smart TV
4.8 out of 5 stars
stars2,308 ratings2,300 reviews
  1. 5 stars89% (2,059)
  2. 4 stars9% (197)
  3. 3 stars1% (22)
  4. 2 stars1% (14)
  5. 1 star1% (16)
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Showing 761-770 of 2,300 reviews
Nov 27, 2025
Scott1602
5 out of 5 stars review

LG C5 77"

[This review was collected as part of a promotion.] Excellent 4k picture quality and black levels. I was a bit hesitant to go with an OLED in this location due to higher room brightness. It turned out to not be an issue probably in part due to the higher brightness of the C5 over prior versions. I have another 65" LG OLED that is 6 plus years old and still in excellent condition, so I don't have concerns on longevity.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Scott. Thank you for sharing your thoughts about your LG C5 TV. It’s wonderful to know that the higher brightness of the C5 has addressed your concerns about room brightness and that the longevity of your older LG OLED gives you confidence in your new purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 26, 2025
Kumar05
5 out of 5 stars review

Superb picture quality!

[This review was collected as part of a promotion.] The picture quality is fantastic with rich deep blacks and the capacity to handle a broad range of contrast ratios. There are quite a few picture and sound settings to choose from. I like that the remote can turn into a pointer! Looking forward to learning more about it.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello, Kumar. Thank you for sharing your thoughts about your LG TV! It’s great to hear you’re enjoying those rich blacks, impressive contrast, and all the picture and sound options — that’s where OLED really shines. And yes, the Magic Remote pointer is a fun bonus that makes navigating feel effortless. Sounds like you’re already getting the hang of it and have plenty more cool features to explore. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 5, 2026
ToMi
5 out of 5 stars review

Amazing TV with awful delivery

I love LG OLED TVs. I own OLED TVs from LG and other brands, but LG is clearly my favorite—its color just looks better to me. I also own a QLED TV, and honestly, once you’ve experienced an LG OLED, it’s hard to go back, even if another TV has a bigger screen. However, the delivery was completely unacceptable. The delivery crew was unprofessional and careless. They refused to remove their dirty shoes despite my request and didn’t even have shoe covers. Worse, they claimed it was “too risky” to move the TV down the stairs even though there was enough space and a safe path. It genuinely felt like they were just trying to avoid doing the job. I shouldn’t have to stand there and direct the delivery team step-by-step just to get a TV brought downstairs. LG needs to stop outsourcing to amateur crews and use properly trained, professional delivery personnel. This experience seriously damaged my trust in LG’s delivery service.

Review from lg.com/ca
Helpful?1JSYC4WPFU5M15868159138
reply from LG CareQ

Thank you for your feedback and for your continued loyalty to LG OLED TVs. We’re happy to hear how much you enjoy the picture quality and performance. We sincerely apologize for the unprofessional delivery experience you described. This is not the standard we expect from our delivery partners. Your concerns will be escalated to the delivery team and the appropriate management for review and follow-up, as professionalism and care during delivery are extremely important to us. Thank you for bringing this to our attention. We truly value your feedback and your trust in LG.

Nov 25, 2025
Arjun001
5 out of 5 stars review

Outstanding TV with Incredible Picture Quality

[This review was collected as part of a promotion.] The LG C5 is hands down one of the best TVs I’ve ever used. The picture quality is phenomenal - deep blacks, vibrant colors, and super sharp detail that makes movies and games look stunning. The OLED panel really shines, especially in dark scenes, and the brightness improvements over previous models are noticeable. The user interface is smooth and easy to navigate, and pairing it with streaming apps or external devices is effortless. Audio is surprisingly good for built-in speakers, but the real magic is the overall cinematic feel this TV brings. Whether it’s movies, sports, or gaming, everything just looks better. If you’re debating an upgrade, the LG C5 is absolutely worth it. It’s a premium TV that delivers premium performance. Highly recommended!

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hello, Arjun. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the LG C5 has impressed you with its phenomenal picture quality, smooth user interface, and cinematic feel across movies, sports, and gaming. It’s wonderful to know the OLED panel and brightness improvements have elevated your viewing experience and that the TV has delivered premium performance worthy of your recommendation. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 24, 2025
Mansoor Ahmad
5 out of 5 stars review

Amazing TV. Thanks LG

[This review was collected as part of a promotion.] I recently bought the LG OLED77C5PUA, and it has genuinely impressed me. The picture quality is stunning—deep blacks, vibrant colors, and excellent contrast that really brings movies and shows to life. The brightness is noticeably better than older OLED models, and gaming on it feels incredibly smooth thanks to the HDMI 2.1 ports and 4K @ 144 Hz support. The webOS interface is clean and easy to use, and the overall design of the TV looks beautiful in my space. The only small drawbacks I noticed are some reflections in brighter rooms and the fact that it doesn’t support DTS audio passthrough. Other than that, this TV has been an amazing upgrade, and I’m extremely happy with the purchase.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG Digital Care Team

Hi Mansoor, thank you for sharing your review of the LG OLED77C5PUA. We’re thrilled to hear the stunning picture quality, vibrant colors, and smooth gaming performance have impressed you, and that the clean webOS interface and sleek design fit beautifully in your space. We appreciate your thoughtful feedback on reflections and audio passthrough, and we’re glad overall it’s been such an amazing upgrade. #LifesGood ❤️ For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich

Nov 29, 2025
weefreeman
5 out of 5 stars review

Great Image and Sound Quality

[This review was collected as part of a promotion.] I’ve been really impressed with my LG C5. Even with light coming in from a nearby window, the picture still looks great, bright and clear, and barely affected by the ambient light. Sound quality is solid too; playing music through the TV is crisp and enjoyable. I love the convenience of AirPlay. Being able to cast straight from my devices without needing an HDMI cable (though HDMI works perfectly as well) makes everything easier. All my streaming services connect with no issues, and navigating between apps is smooth. The TV itself looks incredibly sleek despite being around 60 pounds. The design is thin and modern, and I love the remote’s pointer feature. Typing through my phone using the LG ThinQ app is a huge plus and makes setup and searches much faster. Overall, very satisfied with my purchase.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Brian. Thank you for sharing your thoughts about your LG C5 TV. We’re delighted to hear that you are really impressed with your TV! We are happy the convenience features like AirPlay and the LG ThinQ app are making your experience easier and that you are very satisfied with your purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 26, 2025
Joseppi0912334
5 out of 5 stars review

Beautiful picture and features

[This review was collected as part of a promotion.] I am so impressed with the detail I can see on this LG tv, it's a huge upgrade from my previous tv. I was in the market for a new, larger tv and wanted the best bank for my buck. This TV is very highly rated on multiple trusted sites, and I can see why. We have it mounted on the wall with a thin wall mount which was super easy. I am very happy with my purchase and highly recommend this tv if you are in the market.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Joseppi. Thank you for sharing your thoughts about your LG TV! It’s awesome to hear how much of an upgrade this TV has been for you — that boost in detail, the larger screen, and the fact that it’s highly rated across trusted sites really shows you picked a winner. Mounting it with a thin wall mount and having it come together so easily is the perfect finishing touch. Love hearing how happy you are with your choice. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 16, 2025
Tyleroo
5 out of 5 stars review

Good viewing experience improvement

[This review was collected as part of a promotion.] I’ve been using the LG C5 OLED for a bit now, and honestly it’s just a really good TV. It pretty much delivers what you’d expect from an LG OLED. Picture quality: The picture is the main reason to buy it. Blacks are actually black, contrast looks great, and colors pop without looking fake. HDR content looks especially nice, and even really dark scenes still have good detail instead of turning into a gray blur. Gaming: For gaming, it’s been excellent. HDMI 2.1, low input lag, VRR — all the important stuff is here. On Xbox, everything feels smooth and responsive, and fast games don’t get blurry. Design: The TV itself looks clean and modern with super thin bezels. It looks high-end. It’s also super thin and I guess I need to be careful to not break it accidentally. Sound: Could be better, but I have a sound bar so it doesn’t really matter to me. Others: The AI voice sounds robotic.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Tyler. Thank you for sharing your thoughts about your LG TV. We're thrilled to hear that your LG C5 OLED has been delivering the exceptional picture quality, smooth gaming performance, and sleek design you were looking for. It’s great to know the deep blacks, vibrant colors, and HDR detail are enhancing your viewing experience, and that the HDMI 2.1 features are keeping your Xbox gameplay responsive and clear. We appreciate your feedback on the sound and AI voice as well — insights like yours help us continue to improve. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 29, 2025
Joncarlom1
5 out of 5 stars review

Amazing tv

[This review was collected as part of a promotion.] I've had the tv for a short period time so far, but it's been amazing. The contrast in colors compared to my old tv is night and day. The blacks are very deep, it looks beautiful. The detail allows you to see all the make up used on shows and movies. Somehow the tv changed the audio quality of our speakers. My family noticed the changes right away. No regrets with the purchase.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your experience has been amazing so far. It’s wonderful to know you are impressed by the contrast in colors, the deep blacks, and the beautiful detail that makes a positive difference compared to your old TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 19, 2025
Ravi Appana
5 out of 5 stars review

Unbeatable Value + Incredible Picture Quality

[This review was collected as part of a promotion.] Recently picked up the 77-inch LG C5 and couldn’t be happier. The picture quality is stunning — vibrant colors, deep blacks, and super crisp detail. For this price point, the value is unbeatable. Perfect choice if you want a premium OLED experience without overpaying.

Review from lg.com
Helpful?1JSYC4WPFU5M15868159138
reply from LG

Hi, Ravi. Thank you for sharing your thoughts about your LG TV. We love the excitement in your review — the 77‑inch C5 really knows how to show off with those deep blacks, vibrant colors, and that ultra‑crisp detail. Hearing that it delivers premium OLED performance and unbeatable value is exactly what we hope for when someone upgrades their setup. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James