Customer reviews for LG 77" Class C5 Series OLED evo AI Smart TV forMember photos
+287 images
Excellent TV!
[This review was collected as part of a promotion.] Stunning picture quality, amazing brightness and clarity even in a bright room. Clear crisp image with an excellent refresh rate. Easy to set up and use. The built in sound is decent but I would recommend a sound bar. Looking forward to enjoying this television for years to come!
Hello! Thank you for sharing your thoughts about your LG TV. It’s wonderful to know the clear, crisp image, excellent refresh rate, and easy setup have made such a positive difference for you, and we look forward to you enjoying this television for years to come! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great TV!
I love this TV. It's replacing a 60” 1st gen LG OLED, bigger and better!
Hi, Paul. Thank you for sharing your thoughts about your LG TV! It’s always exciting to see someone upgrade from an early‑generation OLED to a bigger, brighter, and even more impressive screen — that leap in picture quality is a fun one to experience. Glad to hear your new TV is already delivering that bigger and better feeling. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
LG OLED65C5AUA
Thumb wheel on the remote control failed two times in six months. Both replacement remote controls took 7-10 days, no remote no TV. I would not buy this LG OLED65C5AUA again.
Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James
We are unable to control the volume. It's a lot louder on different channels and we have to turn it up to 90 to hear some channels. We would like some instructions o; how to work the tv
Hi, Charles. Thanks for letting us know what’s happening with your LG TV. We appreciate the details about the volume levels changing between channels and how high you need to raise it just to hear certain programs. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your sound‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-volume-fluctuations--20154720349404 ^James
The actually
[This review was collected as part of a promotion.] I like this TV because the brand is so good ‘ and the picture is hd ‘ I will recommend to everyone this tv ‘ I like so much ‘ I look very beautiful and they like at cinema
Hi, Yonairi! We’re thrilled to hear how much you’re enjoying your LG TV. It’s wonderful knowing the HD picture, beautiful design, and cinema‑like experience are all hitting the mark for you. Your recommendation means a lot, and it’s great hearing the brand continues to impress you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com Thanks for choosing LG! #LifesGood ^James.
Great TV - Magic Remote, Not So Great
Great Picture and Sounds - The "magic" remote does NOT have numbers to channel select. Instead, you must use the optic pointer which is clumsy at best...but I have only owned the TV for 2 days....
Hi, Tim. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the picture quality has impressed you and is even better than your previous LG TV. It’s wonderful to know the upgrade has made such a positive difference for you. To help with your new setup you can adjust the pointer speed and size in the Accessibility menu to make the Magic Remote easier to navigate. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Audio is terriblr
[This review was collected as part of a promotion.] Audio is not good! Optical Input Cable little door broke off and now the cable won’t stay locked in. Sound has breaks during music and videos. Very disappointed.
Hi. Thank you for sharing what’s happening with your LG TV. We understand how important consistent audio and a secure optical connection are, and we appreciate you pointing out the issue with the optical port door and the sound breaks you’re hearing during music and videos. We want to help you get the best performance from your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio and optical input issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on optical audio troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James
Superb 77” TV option at fair price
[This review was collected as part of a promotion.] As expected, superb TV at good price point. Upgraded from 55” C1 only because I needed a larger screen size. No concerns with the C1 at all, still great 5 years later. And this is even better! All in all, for what you get this is the sweet spot in terms of value for money…
Great picture!
[This review was collected as part of a promotion.] I m very happy with my new LG OLED 77C54LA, the colour, brightness and clarity of the image on screen is the best I’ve seen and everyone that visits my home agrees. My previous tv was a Samsung 55” OLED and this LG is a definite upgrade. Thanks to everyone at LG 👏
Not worth the money
Not worth the money for sure. Nothing is intuitive or plug and play. Doing anything in the settings is difficult and finding simple, basic features (like inputs?) is much more complicated than it should be. My last tv, you plug the PC/laptop into the HDMI and you get video. Not at all on this overpriced thing. The picture is fine, sound is okay but I use a sound bar so no a factor. I cannot stand the voice remote or "SMART" TV garbage. Useless to me, I will never talk to any electronics, but there are no decent options that aren't "SMART". This one had the best reviews, I don't get it though, especially not for the price. It takes a ton of research to figure out basic settings. There's no manual, not even online that I have found, so you have to search random posts. Terrible
Hi. Thank you for taking the time to share your detailed experience with your LG TV. We appreciate how clearly you described what’s been difficult for you, especially when it comes to navigating inputs, using the remote, and locating a proper manual. It’s great that the picture and sound quality are working well for you, even if the setup and interface haven’t felt as straightforward as you expected. To allow us to properly investigate the details of your specific product model and to see how we can assist with the setup and input‑related issue you’re encountering, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guides, and feature explanations: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James