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Customer reviews for Serta Classic Bayfield Euro-Top Mattress (Available in Medium, Plush, and Firm) for
Serta Classic Bayfield Euro-Top Mattress (Available in Medium, Plush, and Firm)
4.6 out of 5 stars
stars203 ratings200 reviews
  1. 5 stars75% (153)
  2. 4 stars16% (32)
  3. 3 stars5% (10)
  4. 2 stars1% (2)
  5. 1 star3% (6)
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Showing 1-10 of 200 reviews
Nov 6, 2025
Marty Rose
5 out of 5 stars review

Verified Purchase

Excellent!

Excellent mattress. Not too firm or soft.

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Jan 17, 2026
KIMG
5 out of 5 stars review

Amazing Support

After one night we knew we made the right choice! We are 52. Hubby has had 2 back surgeries. Wife had one back surgery plus a knee replacement. Previously, we had a firm memory foam king mattress for roughly 15 years. We purchased the firm king Sealy. The wife woke up pain free. Hubby said he felt his bones aligned while lying down. Wife is a back sleeper and left side sleeper. Hip pain disappeared. Compressed nerve disappeared. This is only after one night. Delivery service was superb. Delivered right to the bedroom. Offered to take old mattress but being donated to a family in need. We feel this pricing is economical.

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May 12, 2026
Samantha P
5 out of 5 stars review

Good mattress!

I really like this mattress! It is firm yet soft enough to sleep on comfortably. I never wake up sore or anything and always get a good nights sleep.

Review from Serta
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Apr 12, 2026
Stacey N
5 out of 5 stars review

Affordable descent mattress

True medium firm. Comfortable. Feels a little on the softer side from someone used to a firm mattress. Praise from 2 guests.

Review from Serta
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Nov 22, 2025
Lisa C
5 out of 5 stars review

Best quality

Better quality than expected. I bought the mattress since I needed a new mattress and had relatives coming in. They loved the bed. Very comfortable and good support.

Review from Serta
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Mar 23, 2026
ReAnn
3 out of 5 stars review

Verified Purchase

Maybe for someone else, but not me ;)

I thought this mattress would be firm enough to support my back and spine because my previous mattress was very soft. But after sleeping in it for the past few weeks, Im finding that I cannot get comfortable, and i'm waking up in the middle of the night and more pain than I was prior to the mattress exchange.

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reply from Serta Team

Hi there, thank you for taking the time to review your Serta Classic Bayfield Euro Top Mattress. Your feedback is valuable to us. We're sorry to hear that our mattress is not meeting your sleep needs. We encourage you to reach out to your retailer to begin the return/exchange process. That way, you can work toward getting a mattress more suited to your sleep needs so that you can get the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

May 19, 2026
Kayla
3 out of 5 stars review

Edges Slope High, Chronic Back Pain

I would say that this mattress is great except for the part that the sides slope up so when you're sitting on the edge of the bed you don't sink in. I get why they did that but I've had the bed for a year now and it feels like I'm laying on a slope. It has damaged my back and neck so much, I see a physical therapist now to try to fix things. I assume if you sleep alone then the bed would be perfect as you can sleep in the middle. But between my husband and I, we end up rolling to the middle every night because the slopes on the edges are so high. I am not the type to post reviews, but I wanted to leave this in case anyone bought this from reading all the positive ones.

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reply from Serta Team

Hi there, thank you for taking the time to review your Serta Classic Bayfield Euro Top Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress is sloping on the sides/edges, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

Dec 9, 2025
CLARENCE
1 out of 5 stars review

Sags after just a couple of months.

It was a nice mattress when new. However, it was not durable. After a couple of months, it developed a ditch in the middle. Very disappointing.

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reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The saging you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!

May 29, 2026
Kimberly
1 out of 5 stars review

Don't Purchase

This mattress was good for the first 7 months then started sinking in the middle and now it makes noise when I move. I guess you get what you pay for low price low quality.

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reply from Serta Team

Hi there, thank you for taking the time to review your Serta Classic Bayfield Euro-Top Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress has begun to sag or sink in the middle and has begun to make noise, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

May 31, 2026
Brittany A
1 out of 5 stars review

My mattress already has a divot in it 1 year later

It’s been slightly over 1 year and my 2 twin xl mattresses already have person shaped divots in the middle of each— I’ve tried rotating / rearranging them 3 times, but now it’s worse!! I wish they were even! I’ve also tried a Serta topper— hasn’t helped the problem!

Review from Serta
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