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Customer reviews for Serta Classic Bayfield Euro-Top Mattress (Available in Medium, Plush, and Firm) for
Serta Classic Bayfield Euro-Top Mattress (Available in Medium, Plush, and Firm)
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4.6 out of 5 stars
stars
213 ratings210 reviews
  1. 5 stars77% (163)
  2. 4 stars15% (32)
  3. 3 stars5% (10)
  4. 2 stars1% (2)
  5. 1 star3% (6)
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Showing 31-40 of 210 reviews
Apr 13, 2026
Reviewer name: Maria O
5 out of 5 stars
5 out of 5 stars review

Perfect

Queen ser24 Heather ridge md pt inset

Review from Serta
Helpful?5W9G1PXKPUO915865950823
Feb 13, 2026
Reviewer name: Robin B
5 out of 5 stars
5 out of 5 stars review

Love my new mattress

I've been sleeping great now love it

Review from Serta
Helpful?5W9G1PXKPUO915865950823
Mar 29, 2026
Reviewer name: Edward S
5 out of 5 stars
5 out of 5 stars review

Great quality

So far the quality of our Bayfield medium mattress is great.

Review from Serta
Helpful?5W9G1PXKPUO915865950823
Mar 3, 2026
Reviewer name: Connie N
5 out of 5 stars
5 out of 5 stars review

First new mattress and box spring in over 20 years

Looks great ! Alot higher than the old one ?

Review from Serta
Helpful?5W9G1PXKPUO915865950823
Mar 21, 2026
Reviewer name: Anita M
5 out of 5 stars
5 out of 5 stars review

Plush nights sleep

Great support and soft nights sleep.

Review from Serta
Helpful?5W9G1PXKPUO915865950823
Mar 13, 2026
Reviewer name: Brenda a M
4 out of 5 stars
4 out of 5 stars review

Comfortable Rest

I had a restful nights sleep so far with my new mattress

Review from Serta
Helpful?5W9G1PXKPUO915865950823
May 14, 2026
Reviewer name: Bonnie H
5 out of 5 stars
5 out of 5 stars review

12" Serta Firm Mattress

Loving my new Serta 12" Firm mattress! Great quality, great buy!

Review from Serta
Helpful?5W9G1PXKPUO915865950823
Aug 10, 2026
Reviewer name: Ahmed S
5 out of 5 stars
5 out of 5 stars review

Nice mattress

Comfortable

Review from Serta
Helpful?5W9G1PXKPUO915865950823
Oct 20, 2025
Reviewer name: Nahed S
1 out of 5 stars
1 out of 5 stars review

Sunken

My mattress is about 2 years old and the middle has completely sunken in. Causes the worst night sleep, back pain and just awful to sit on

Review from Serta
Helpful?5W9G1PXKPUO915865950823
Dec 9, 2025
Reviewer name: CLARENCE
1 out of 5 stars
1 out of 5 stars review

Sags after just a couple of months.

It was a nice mattress when new. However, it was not durable. After a couple of months, it developed a ditch in the middle. Very disappointing.

Helpful?5W9G1PXKPUO915865950823
reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The saging you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at and evaluated. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 888-802-2948. We hope this helps!