Hi. Thanks for sharing your thoughts about your LG TV. It’s great to hear the picture quality is stunning, and we appreciate you being upfront about how you feel regarding the remote. The Magic Remote does have a different layout than traditional remotes, and while many features are built into the pointer and wheel, we understand how important quick‑access buttons—like mute—are for everyday use. For reference, you can check out the LG Magic Remote guide here: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi Uzi, thank you for sharing your feedback on the LG OLED77C5PUA. ❤️ We’re excited to hear the vibrant colors, easy‑to‑use webOS apps, and smooth gaming performance have made such a strong impression. It’s wonderful knowing the C5 has elevated your viewing experience and feels like a worthy upgrade. #LifesGood For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich

Hi, Andy. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the LG C5 has impressed you with its vibrant colors, perfect blacks, and brightness that performs beautifully even in a well-lit room. It’s wonderful to know the picture quality has made such a strong impact on your viewing experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying your new 77-inch LG C5, especially with its stunning picture quality, brightness, deep blacks, and high refresh rate that truly elevate your viewing experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James

Hello, Phillip. Thank you for sharing such fantastic feedback! We’re thrilled to hear that your OLED is delivering the best experience for you, even in a semi-bright room, and that movies, shows, and webOS improvements have all impressed you. It’s wonderful to know you’d easily recommend it, and we truly appreciate you being part of the LG family. ^James

Hi. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that you had an older 65” LG OLED going strong still and that you thought it was the best picture ever. It’s wonderful to know that we have improved the picture on your new unit and that you find it Amazing. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello, Juan. Thank you so much for sharing your wonderful feedback! We’re thrilled to hear how much you’re enjoying the incredible picture quality and the stunning contrast that OLED technology brings to your viewing experience. It’s great to know the HDR content truly stands out for you. We appreciate you being part of the LG family and taking the time to highlight what you love about your LG TV. ^James

Hi Dk, thanks for sharing your review of the LG OLED77C5PUA. It’s great to hear the upgrade from the C2 has been such a solid experience for movies, shows, and gaming on both PS5 and Xbox. Glad you’re enjoying the performance and value. For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich

Hi, Josh. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear how much you’re enjoying the stunning picture quality, easy setup, great sound, and amazing resolution of your new LG C5 77". We’re delighted that it’s impressed you enough to recommend it to family and friends — that’s the highest compliment! Enjoy your incredible viewing experience. ^James