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Customer reviews for Igloo 70 QT Trailmate Journey Wheeled Cooler, Carbonite Gray for
Igloo 70 QT Trailmate Journey Wheeled Cooler, Carbonite Gray
4.2 out of 5 stars
stars
860 ratings860 reviews
  1. 5 stars66% (571)
  2. 4 stars12% (100)
  3. 3 stars8% (65)
  4. 2 stars6% (50)
  5. 1 star9% (74)
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Showing 691-700 of 860 reviews
Jun 6, 2021
Reviewer name: Beachgoer
3 out of 5 stars
3 out of 5 stars review

Looks super cool, not functional

I bought this as an early Father’s Day present. We used it for the first time this past week for a beach trip, it was awful. The wheels do not function on sand. AT ALL . It did not keep ice for 4 days or anything cold for longer than a day. And after one beach trip some on the components with metal started to rust. Also the lid will not shut securely an more from being in the sun after our first day on the beach. I’m so upset because we really thought this would be the end all be all and it’s just another cool in a reall cool looking skin.

Review from igloocoolers.com
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Jun 24, 2021
Reviewer name: SwampLife
2 out of 5 stars
2 out of 5 stars review

Great features….keeping ice not so much

I bought the cooler because of all the great features and really does well in the beach or lake sand. However, I will be selling mine after one use because it does not hold ice well at all. I spent way too much money restocking with ice during my week at the beach. If you’re okay with that, this cooler is for you. If not, I would not recommend it.

Review from igloocoolers.com
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reply from CS

We are so sorry to hear your cooler did not retain ice as expected. For optimal ice retention, we recommend pre-chilling your cooler and its contents, as well as using large blocks of ice or frozen water bottles! Check out more tips on our FAQ page: https://www.igloocoolers.com/pages/faq If you continue to have issues with your cooler keeping ice please feel free to submit a warranty request here: https://www.igloocoolers.com/pages/warranty-service We’d be happy to see what we can do to help and make sure you’re satisfied with your purchase.

May 27, 2020
Reviewer name: Tabatha B.
5 out of 5 stars
5 out of 5 stars review

Igoo trailmate journey

Nice and big... definitely will fit what ever you need for a couple days in it... i was surprised how big it was. Love the basket so things dont get water logged, the pole holders are awesome and love using it for our umbrella. Haven't test to see how long it holds ice but that is coming up and I plan on updating this with pictures.

Review from igloocoolers.com
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Mar 30, 2022
Reviewer name: Bob3
1 out of 5 stars
1 out of 5 stars review

Did I receive a used item ..

Was extremely excited to purchase this item but after opening the package I was disappointed l. Straight out of the box, I noticed scuff parks on the bottom and sides of the cooler. I also noticed that the wheels were not in new condition… this item looks like it was returned and sent back out . There was bonding or some sort of glue on the sides of the cooler . I’m not one to leave negative reviews but for the price I’m disappointed In the quality and what I received .. I understand minor marks but large scuffs and clear indication of use is not right.

Review from igloocoolers.com
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reply from Customer Service

We are so sorry to hear your cooler arrived in less than perfect condition. That is not the quality you should expect from us and for that we apologize. Please feel free to reach out to our customer service team. They would be happy to find a solution for you and make this right. https://www.igloocoolers.com/pages/contact-us

Jun 11, 2020
Reviewer name: brandon g.
5 out of 5 stars
5 out of 5 stars review

I think the ice retention

I think the ice retention was perfect. I think the durability is OK ,but it could be questionable depending on how hard people are on it. But so far so good. I love all the accessories. These pics are from Baja in Mexico. I love that the color also matches my truck color

Review from igloocoolers.com
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Dec 14, 2020
Reviewer name: Dan S.
5 out of 5 stars
5 out of 5 stars review

This has to be the

This has to be the king of Coolers. I was drawn to the big wheels--perfect for sandy beaches or rocky mountain pathways. There are even places to put 2 fishing poles or an umbrella. Plenty of cup holder indentations, built in tie downs, even a bottle opener.

Review from igloocoolers.com
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Jul 10, 2023
Reviewer name: Brian E
2 out of 5 stars
2 out of 5 stars review

Poor Quality, Hinge to Lid Broke

I recently bought this cooler a month ago for a beach vacation last week, on the 3rd day of using it, the lid hinge bracket already broke off. Very disappointed in the quality of a cooler that was not cheap to purchase and using cheap plastic hinges to hold the lid on.

Review from igloocoolers.com
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Apr 12, 2022
Reviewer name: Lupe
1 out of 5 stars
1 out of 5 stars review

Top cover doesn't lock

I borrowed this cooler from my daughter for our Girl Scout camping trip. We loaded it in the back of the truck on the way to camp and it made it there in one place. On the way back though, when we arrived home to unload, the entire top was missing. Somehow the air flow popped the top off while driving and now I am having to replace parts so I can give back to my daughter the way I found it....the wire that attaches to the top from the cooler pulled from the top and now I will try to fix it, otherwise I will need to figure out how to give it back the way I borrowed it or buy her a new one.

Review from igloocoolers.com
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reply from Customer Service

Oh no, we're so sorry to hear about your lid! Please feel free to reach out to our customer service team. They would he happy to help find a solution for you: https://www.igloocoolers.com/pages/contact-us

Jun 16, 2024
Reviewer name: KB24
4 out of 5 stars
4 out of 5 stars review

Great but not perfect

LOVE my cooler- it looks cool (which isn't really that important) and I absolutely love the amount of space it has. It's durable for hauling up and down trails and hill. BUT, the lid doesn't seam to seal completely- it does at first but then everytime we go back to it its pushed itself up at bit- not a tremendous amount but enough to make a difference. I thought it might be from keeping items in the little tray in the top but even after removing all that its still been an issue everytime. We also have to fix the handle alot as things seem to wiggle lose from being hauled in the bed of the truck, I understand this will happen of course but it seems more frequent than it should for the price.... over all a great cooler!- just letting others know of our small issues

Review from igloocoolers.com
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Jun 8, 2020
Reviewer name: Lonnie C.
5 out of 5 stars
5 out of 5 stars review

I just received my Trailmate

I just received my Trailmate and it’s awesome. I haven’t used it yet but this thing is huge. I don’t need 10 days ice retention, I don’t think many do. I wanted convenience and this thing has it. Rolls super easy. It’s tall so it’s easier to access. Has storage on the outside to keep things like sun block and cellphone. Has a tray for food and drinks and more. I’m glad I made the purchase.

Review from igloocoolers.com
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