First off I was charged for the FREE coffee mug that was supposed to be included. When I received this cooler I was very excited. Then I looked it over. It was clearly overfilled with foam then the excess was scraped off leaving damage. This looks like a factory defect not a new cooler. Very disappointed especially for the price

I am very disappointment with the brand new Trailmate cooler I received today. Upon inspection, I found the two screws that secure the bottom rail were completely loose and free-spinning, the threads were visibly stripped and filled with broken plastic. This is a product failure caused by thread stripping. It highlights a fundamental design flaw where screws are fastened directly into plastic, a poor choice for long-term durability. This method is simply unable to withstand the forces applied during use. The failure is a direct result of a design that prioritizes a simple, low-cost assembly over a more robust and enduring fastening method, such as using metal inserts or through-bolts, which would prevent this kind of issue.

The cooler itself works good. The attachments for umbrellas are not good… we use this for softball and the umbrella attachments do not have enough for the umbrella. Its cheap plastic with no support. Im trying to manufacture something to make it work. Wish I would have known as thats why I bought the cooler.

I have used this product 4 times and it’s awful. I am usually a big igloo fan due to the affordability but this cooler won’t hold ice any more than 4 hours if it’s moderately warm outside and the handle won’t retract anymore after 4 uses. Honestly with it costing 250 dollar and being this bad kind of put a sour taste in my mouth for the brand.

This exact cooler has lasted me seven full seasons in the end of August. The only thing that has failed is the axle for the wheels which I do believe I could fix it, but it is showing obvious signs where we go camping a lot it’s tumbled down a hill. I have no complaints and when it fell down the hill, the lid did pop off and ripped the screw out that holds the lid from completely opening and backwards, but I just sealed the hole with a little bit of Insulation and silicone and re-drilled the hole and it lasted three or four more summers after that and I’ve used it in the winter if you have the money strongly strongly suggest this cooler but don’t believe the hype if it says seven day ice cut it in half and that goes with almost every cooler out there with the exception of a couple But it’s a great cooler. I’m really thinking about not upgrading and buying the same one just a different color to change it up.

Pros: Cool looking, a lot of usable features, easy to pull Cons: lid does not lock and there is no seal, advertised to keep ice for 4 days and I just tested it and it lasted approx 30hrs. For the price I would NOT buy this product again had I know the lid would be a pain to keep shut and the ice retention is worse than a normal cheap ice chest. Igloo please redesign this one with a gasket and lid that locks and it would be perfect and probably retain ice longer

It arrived damaged (scratched) to close to Christmas to return, it’s for a gift.

Nice cooler but first time I used it the wheel fell off

Great cooler, glad I got one! Holds ice a long time and has lots of great features!

Very nice. Larger than expected. Nice compartments