We'd like the opportunity to speak with you personally about your usage of this product. Please call us at your convenience at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0006960701, and we would be happy to help.

Thanks for reaching out! We're disappointed to learn about your experience with Air Wick Scented Oil Lavender & Chamomile scent. We understand everyone perceives fragrances differently. We would like to invite you to explore some of the other fragrances that we offer, such as Apple Blossom & Cotton. This fragrance is a blend of juicy and crisp green apples with the familiar freshness of just-laundered linen. We hope this information helps! Sincerely, Your Air Wick Team.

Hello, Joycie. Thank you for giving our Air Wick Scented Oil Lavender and Chamomile refill a try! We're disappointed to learn that you were not able to enhance your home with this fragrance. It might be helpful to know that our warmers easily adjust with 5X fragrance settings, so you can select your desired level of scent intensity. We recommend you increase the setting of your device to allow more fragrance to emit. As the manufacturer of Air Wick, we would also like an opportunity to better assist you. Please call 1-800-235-6052 or send us an email via the Contact Us page on our website including reference number RB0000600637, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.