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Customer reviews for Air Wick Plug In Scented Oil Air Fresheners, Lavender & Chamomile, 2 warmers + 8 refills for
Air Wick Plug In Scented Oil Air Fresheners, Lavender & Chamomile, 2 Warmers + 8 Refills
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4.3 out of 5 stars
stars
1,183 ratings890 reviews
  1. 5 stars72% (853)
  2. 4 stars12% (138)
  3. 3 stars4% (50)
  4. 2 stars1% (15)
  5. 1 star11% (127)

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Showing 561-570 of 890 reviews
Jun 4, 2021
Reviewer name: Emerson J
1 out of 5 stars
1 out of 5 stars review

Disappointed Faithful customer

The new smell is disgusting my house does not smell the same I don’t even get compliments from my guests. I got to the point where I just had to take them all out and throw them away because the smell was making me sick.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Apr 7, 2021
Reviewer name: Nitaree
1 out of 5 stars
1 out of 5 stars review

Changed scents.

I've come to rely on your lavender/chamomile scent to keep my home relaxing and fresh. However, recently the scent has changed and I now have to search for something new.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Mar 20, 2024
Reviewer name: earlsrb
1 out of 5 stars
1 out of 5 stars review

Bring back the old Lavender scent

The older formulation was something special, being pleasant and not overpowering. This new formulation has a different, sweeter character that's also more harsh. It's cloying. Please bring back the old scent.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Air Wick Consumer Relations

Thank you for your feedback regarding our Air Wick product. We'd love to learn more about your experience. When you have a chance, please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) and mention the following reference number RB0004263261, and we would be happy to assist you further.

Jan 16, 2021
Reviewer name: Amy G.
1 out of 5 stars
1 out of 5 stars review

Changed Scent

I’ve been buying these for 2 years. The lavender camomile scent was a household staple. They have recently changed the scent. It’s completely different. Not the warm, clean scent we have been using for years. Whyyyyy?!!!!

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Apr 19, 2023
Reviewer name: Lavenderlover
1 out of 5 stars
1 out of 5 stars review

Terrible new formula

Smells awful. Very candy like. Nothing like it used to be such a shame. Used to be such a lovely / light fragrance that didn’t make me nauseous.I Used to spend hundreds on this scents refills. Will not buy again till they bring back the old formula

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

FOLLOW UP REPLY 4/24/2023 - Hi, we're sorry to learn about your experience with Air Wick Scented Oil in Lavender and Chamomile Scent. When this product is used as directed, adverse events are not expected to occur. When you get an opportunity, we'd like to speak with you further and check to see how you are doing. Please call 1-800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@reckitt.com, including the following case number RB0001973649, and we would be more than happy to assist. Sincerely, Your Air Wick Team.

Apr 8, 2023
Reviewer name: Bettyanne77
1 out of 5 stars
1 out of 5 stars review

Bring back original lavender scent

Such a shame been buying this scent for years. I miss it everyday and it’s already been a few years since this new nauseating lavender and chamomile ): PLEASE BRING IT BACK

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

FOLLOW UP REPLY 4/19/2023 - Hi, we're sorry to learn about your experience with Air Wick Scented Oil. When you get an opportunity, we'd like to speak with you further and check to see how you are doing. Please call 1-800-228-4722 between 9:00-5:00 EST (Monday - Friday) or send an email to us at consumercare_usa@reckitt.com, including the following case number RB0001938428, and we would be more than happy to assist. Sincerely, Your Air Wick Team

Jun 16, 2022
Reviewer name: Erin1
5 out of 5 stars
5 out of 5 stars review

These work great!

[This review was collected as part of a promotion.] These are great air fresheners, the scent is so nice and fresh and the scent travel throughout a good portion of my house. They last a good couple weeks as well. Very impressed with them!!

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Feb 15, 2021
Reviewer name: Gigi
1 out of 5 stars
1 out of 5 stars review

New smell is horrible!!!!!

We use to love this smell, it was our absolute favorite scent in the whole world. We would receive so many compliments on how good our house smells. However, this new smell is soooooooo bad!!! It gives me a migraine. Can you please change it back

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Mar 11, 2021
Reviewer name: Krisb
1 out of 5 stars
1 out of 5 stars review

Changed scent

I have bought this scent for years and loved it. Reminds my husband and I of when we first started dating. This year when I bought it we noticed it smelled completely different. The smell isn’t at all good. Bring the old scent back!

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Sep 5, 2022
Reviewer name: Barbara
1 out of 5 stars
1 out of 5 stars review

New essential oils vs old version

The essential oils tend to make people sneeze. The essential oil doesn’t smell As clean or fresh either. I have always used these Product in papaya. And also apple cinnamon. The apple cinnamon isn’t like

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hi, Barbara. We're disappointed to learn about your experience with the fragrance. We hope that although you were not a fan of this fragrance, you take the time to explore some of the other fragrances that we offer, such as Hawaii. This fragrance blends aromatic papaya with the floral freshness of the hibiscus flower. For further assistance, please call at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0001286544, and we'd be more than happy to assist. We look forward to hearing from you! Sincerely, Your Air Wick Team!