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Customer reviews for Air Wick Plug In Scented Oil Air Fresheners, Lavender & Chamomile, 2 warmers + 8 refills for
Air Wick Plug In Scented Oil Air Fresheners, Lavender & Chamomile, 2 Warmers + 8 Refills
4.3 out of 5 stars
stars
1,183 ratings890 reviews
  1. 5 stars72% (853)
  2. 4 stars12% (138)
  3. 3 stars4% (50)
  4. 2 stars1% (15)
  5. 1 star11% (127)

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Showing 331-340 of 890 reviews
Jun 26, 2021
Reviewer name: Shan
1 out of 5 stars
1 out of 5 stars review

New smell. Was a loyal customer.

I started buying this scent about 6 years ago after I fell in love with it in someone else's house. I noticed immediately when the scent changed and it is not good. It smells fake now and the scent doesn't carry as far or last long at all, which is a good thing because it just doesn't smell good anymore anyway. Time to move on.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Aug 9, 2021
Reviewer name: twalls
1 out of 5 stars
1 out of 5 stars review

Fragrance has changed! :(

When it was time to purchase replacement refills I bought these again because I LOVED THE SCENT. I immediately noticed a different smell as soon as I took the cap off. I asked my friends who used the same ones and she said that the scent has changed! I was IN LOVE with the original scent this Lavender oil plug in had! So disappointed! WHY change what was great? Now I have to find a different fragrance.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hello, we're disappointed to know that you're not satisfied with the purchase of Air Wick Scented Oil Lavender and Chamomile Refill. This oil contains a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. Since this was not your experience, we will pass your feedback onto our innovation team for future reference. We'd like to invite you to explore other fragrances available, such as Fresh Linen. This fragrance will give a familiar smell of fresh clean laundry, sunshine and pure white flowers blend together. For any further assistance, please call 1-800-235-6052 or send us an email on the Contact Us page on our website including case number RB0000607689, and we would be happy to help. We look forward to hearing from you! Sincerely, Your Air Wick Team.

Apr 26, 2021
Reviewer name: disappointed customer
1 out of 5 stars
1 out of 5 stars review

Plug In Scent is Different

Lavender Chamomile Plug Ins were a nice subtle scent for my business office bathrooms. I didn't realize the scent had changed when it came time to purchase more, but I sure smelled the difference when I walked in the office the next day. I was taken back by the overpowering, candy-like scent. I gave it a chance but after clients made comments and the bad headache it gave me I'm afraid this is going in the trash. So sad Air Wick made this change. When it comes to air fresheners I'm particular. This never really smelled like true lavender, but it was pleasant and now it's way too fake and strong .

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hello. Thank you for trying our Air Wick Scented Oil Lavender and Chamomile Scented Refill. We're sorry to learn about your experience with our product. For best results, Air Wick scented oils should be placed in a well-ventilated area. We also suggest you try decreasing the interval setting on your device to lessen the amount of fragrance released or try a different scent of ours, such as Fresh Linen. When you get an opportunity, we'd like to speak with you further and check to see how you are doing. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number RB0000610478, and we'd be more than happy to assist. We look forward to hearing from you! Sincerely, Your Air Wick Team!

Aug 30, 2021
Reviewer name: Nj1988
1 out of 5 stars
1 out of 5 stars review

Not happy with new smell

I love the smell of the lavender I've been buying these for years I bought more a month ago but just opened them after about 30 mins i noticed the smell was different and didn't like it i even dug through the trash to see if I made a mistake and no I didn't the makers of this did this new scent is horrible please bring the old smell back!

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hi, we're disappointed to learn about your experience with our Air Wick Scented Oil Refills Lavender and Chamomile. This scent has a characterful fragrance of aromatic Lavender essence rounded off with gentle Chamomile and precious woods. We invite you to try different fragrances that we offer such as, Summer Delights for a better experience. This fragrance brings the delights of summer into your home combining fresh white florals, sweet melon, and subtle vanilla. As the manufacturer of Air Wick, we would like to learn more about your experience and assist you further. Please call us at 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following reference number, RB0000602671 and we would be more than happy to help. Sincerely, Your Air Wick Team!

Nov 13, 2021
Reviewer name: Mom01
1 out of 5 stars
1 out of 5 stars review

AWFUL!!!

WHY? Why would you change something so great and make it SO AWFUL!! I have used the air wick lavender plug ins for Years! It was always so nice to come home. Everyone always commented on how great my house smelled! Not anymore! The "new smell" is the WORST!My husband had picked up a new pack and plugged it up. I thought we had a "bad pack", so we put in another one. It smells SO BAD! It makes me mad to smell it!! NO hint of Lavender. I can't believe AirWick could mess this up so badly!!! CHANGE IT BACK!!!

Review from airwick.us
Helpful?13XP216OJBQO15821954991
reply from Customer Care

Hi, we’re sorry to hear that our Air Wick Scented Oil Lavender and Chamomile refills didn't meet your expectations. This scent consists of a characterful fragrance of aromatic lavender essence rounded off with gentle chamomile and precious woods. We invite you to explore other fragrances that we offer, such as Pumpkin Spice. This refill has the scent of a perfect pumpkin pie, filled with sweet pumpkin, warm baking spices, and topped with homemade whipped cream. Please be assured that your comments will be passed along to the group responsible for future planning. As the manufacturer of Air Wick, we would appreciate an opportunity to learn more about your experience. Please call 1-800-235-6052 between 9:00-5:00 EST (Monday - Friday) or send us an email via the Contact Us page on our website including the following case number, RB0000605310, and we would be more than happy to help. We look forward to hearing from you! Sincerely, your Air Wick Team!

Mar 4, 2022
Reviewer name: AliG45
1 out of 5 stars
1 out of 5 stars review

Won't buy again...

I've used the lavender & camomile scent for years and absolutely loved the scent. Bought another recently and was so disappointed with the smell. It's unpleasant and dispute turning the vaporizer down to the minimum I have switched it off completely. I can't understand why AirWick have changed the formula when the old one was so popular. Won't be buying again I'm afraid!!!

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Jun 16, 2022
Reviewer name: Tothemoon
5 out of 5 stars
5 out of 5 stars review

Airwick scented oils are always dependable

[This review was collected as part of a promotion.] I've used Airwick scented oils for years. I like the essential oil version because they have a more natural scent. In all of the years I have used Airwick oils I have never had a problem with them leaking.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
May 11, 2021
Reviewer name: Jewels
1 out of 5 stars
1 out of 5 stars review

Lavender chamomile

The last 3 times I’ve bought the lavender Chamomile oils they smell totally different. Please please please bring back the other scent. It used to be a classy smell. I used it at home and at work. I definitely can’t use it at work. To strong and smells totally different. I’m so disappointed

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Jun 16, 2022
Reviewer name: JChan
4 out of 5 stars
4 out of 5 stars review

Work great!

[This review was collected as part of a promotion.] We love the smell of Air Wicks Scented Oil and Lavender and Chamomile Air Freshener. It is able to mask odors without being to strong and overpowering. I just plugged it in and let it do it's magic. Can't wait to try other scents.

Review from airwick.us
Helpful?13XP216OJBQO15821954991
Oct 25, 2021
Reviewer name: trfs
1 out of 5 stars
1 out of 5 stars review

Will No Longer Purchase

I have used the lavender scent for years and it made our house have such a fantastic smell. It is the only scent I would use and would often receive compliments about how good our house smelled. I recently purchased the new lavender scent and could immediately tell a difference. It is no longer a nice smell but, instead, an overly sweet floral scent that does not resemble lavender. It also gave me a headache within a very short time. I am very disappointed and will no longer be buying Plug Ins, as this is the only scent I would use. Unless the original scent is brought back, I am sorry to say you have lost a lifelong customer.

Review from airwick.us
Helpful?13XP216OJBQO15821954991