James, thank you for sharing your feedback on the Defender 2 tires. We’re glad to hear the tires are quiet, perform well in frozen snow, handle rain confidently and show good wear! We appreciate your note about performance in slushy conditions. This helps us continue improving our products. If you ever have questions or need support, feel free to give us a call at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We sincerely apologize for the issues you’ve experienced on the rebate website. If you prefer, feel free to call us directly at 866-212-9619 for assistance. Additionally, our Consumer Care team is available at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

Thank you for sharing your experience with the Defender®2 tires. We’re sorry to hear about the traction on wet roads. We recommend visiting a Michelin dealer for an inspection of tires to confirm proper installation and tire condition. Please give us a call if you have any questions or would like to discuss further. We can be reached at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).