Hey Bianca! We appreciate you sharing your honest review with us. Your feedback is greatly appreciated as this helps us improve; we strive to ensure we meet all of our customers' needs and preferences. Stylish ice and a refreshing drink make the ultimate pair, and we'd want nothing more for you to be able to enjoy it. Depending on when your LG refrigerator was installed, it may take longer to make craft ice. It typically takes 48 hours to dispense craft ice, and you can adjust the amount being made in the ThinQ app. Also, when the craft ice maker is turned on in your fridge, it will automatically be set to produce 1 batch of 3 craft ice every 24 hours. You can check out more information here: http://spr.ly/6425UEptv. If you have questions or warranty inquiries, contact us on social media @LGUSSupport. We're here to help out at any time! ^Joslyn

Hi there. Thank you for sharing your experience with us. We understand your frustration with the refrigerant leak in your LG refrigerator model LRMDS3006D, especially after having similar issues with a previous unit. Your feedback is important, and we’d like to assist you further. As an immediate troubleshooting step, please check if the refrigerator is level and that the doors are closing properly. Sometimes, a misaligned unit or door can affect cooling performance. LG Refrigerator - Troubleshooting Leaking From The Ice Maker - https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-leaking-from-the-ice-maker--20153132998599 Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions and expedite the repair process. We appreciate your patience as we work to resolve this issue. —Renzo

Hey there Bill! Nothing beats having 2 drawers and different types of ice from your LG refrigerator so you can have a great experience. Feel free to reach out to us on social media at @LGUSSupport if you ever need help with your fridge, and we'll be here for you! *Josh

Hi there! We never want our customers to experience multiple issues with our products, and we wish we had been able to rectify this on the first repair. Rest assured that we take your concerns seriously and will make every effort to prevent similar issues from happening in the future. We would like to assist you further with your current compressor issue, so please send us a private message on our social media page at @LGUSSupport along with your repair number. We are looking forward to hearing from you soon! ~Rita

Love at frost sight! ❄️ So glad to hear you're enjoying the spacious design and Craft Ice feature of your new LG fridge, Lizzy! The perfect blend of convenience and style really makes it a standout choice. If you ever have questions or need help in the future, we're always happy to help on social media @LGUSSupport! 😊 *Joseph

We highly appreciate your honest feedback regarding your experience. We're sorry to hear you're having an issue with your craft ice machine and compressor. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Hey there! Thank you for sharing this with you. We want you to be able to enjoy your LG refrigerator because it's the heart of your kitchen for breezing through your daily tasks! We recommend checking if the power cord is fully plugged in and adjusting the temperature settings. You can check out more information here: t.ly/Ns56k. We would love to look into your icemaker further, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to look into it together with you! ^Joslyn