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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 571-580 of 982 reviews
Apr 25, 2021
Reviewer name: MCM1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great overall!

[This review was collected as part of a promotion.] We have been enjoying our new LG refrigerator. The only thing that I would have probably done different is to have a regular ice maker instead of the craft ice maker.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Feb 20, 2022
Reviewer name: CSMAZ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing refrigerator

[This review was collected as part of a promotion.] So glad I bought this one. Lots of space and the door within door is wonderful. Makes me smile every time I walk into the kitchen and see no fingerprints on the front.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Apr 16, 2022
Reviewer name: L8740
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Died in 14 months

[This review was collected as part of a promotion.] I researched refrigerators for a few days before deciding on our French door lg. It was fine until it completely died on the 14th month of ownership.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Social Media

We are sad to learn that your refrigerator needed repair. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^Sandy

Jul 27, 2021
Reviewer name: Blue Kitchen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the Refrigerator !

[This review was collected as part of a promotion.] We have had the Refrigerator for a few weeks and not once have we regretted the purchase. We Love the features and are very pleased.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Dec 27, 2023
Reviewer name: BAMF78
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Overall a pretty good refrigerator. Craft ice quit working after about 3 months, now regular ice maker only works occasionally. Other than that I'm happy with the refrigerator.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LG Digital Care Team

Greetings! We appreciate your valuable feedback. It brings us great joy to learn that you are satisfied with your LG Craft Ice Refrigerator, and we are eagerly anticipating that you will continue to enjoy it for many more years. Please keep us updated, and make sure to watch our informative LG video tutorial on troubleshooting the craft ice issue: http://spr.ly/6423RWpwv. If you need any assistance, please don't hesitate to reach out to us privately on Facebook or Twitter using @LGUSSupport. Kindly include your contact details as well as the model and serial numbers of your unit. Our team is dedicated to resolving any concerns you may have. ~Rita

Dec 14, 2023
Reviewer name: Flewpastu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

[This review was collected as part of a promotion.] Love this fridge and especially the craft ice maker and the ability to have remote access and diagnostics

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Apr 19, 2021
Reviewer name: Yailingo
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Unsatisfactory

I can’t believe a refrigerator that has been used for only 3 month already it’s ice maker doesn’t function, plus the double oven already had to had a fan motor replaced.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LGE Social Media

We hate hearing you are having an issue with your refrigerator. I'd like to see if we can help. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 4, 2023
Reviewer name: Retired Al
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and well designed

[This review was collected as part of a promotion.] We bought this unit to replace a 17 year old refrigerator/freezer that was having issues. This new unit is well designed and very versatile

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LG Social Media

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Feb 8, 2023
Reviewer name: qtrracer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great refrigerator

Love the refrigerator and the app.....the only problem has been with the Craft Ice Maker. Love the ice it produces but have had to have it serviced 2 times....both under warranty and everything is resolved, but might be a weak point at this time.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from HSAd

Hi qtrracer. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you. We're sorry to hear you're having an issue with your craft ice machine! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Jul 27, 2021
Reviewer name: Kfaulk
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

LG FRIDGE

[This review was collected as part of a promotion.] COMPRESSOR WENT OUT AFTER 6 MONTHS, AND WE HAD TO LIVE OUT OF ICE COOLER FOR TWO WEEKS WHILE PARTS ARRIVED

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane