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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

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Showing 481-490 of 982 reviews
May 15, 2022
Reviewer name: RLG3
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Wonderful except for craft ice maker

[This review was collected as part of a promotion.] A great refrigerator except for the craft ice maker. It worked for five months and then stopped. They replaced the craft ice maker, but it has not worked in the two weeks since it was replaced.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Mar 20, 2021
Reviewer name: Jdud86
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not satisfied

[This review was collected as part of a promotion.] Four months of owning and not one craft ice ball made. Craft ice maker was replaced once and still no ice. Very disappointed.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 4, 2024
Reviewer name: cyn71
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Junk

Don't waste your money. Nothing but a headache from day one. The ice maker in the door is defective. We've had a repair man out here 3x from LG, and it still is not working. They do not stand by their products. So disappointed

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Customer Care

Hi there. We understand your technician appointments haven't resulted in a resolution you can be satisfied with. Please allow us the opportunity to take a closer look into this! If you wouldn't mind, please send us a private message with your phone number and refrigerator information (model and serial numbers). We look forward to hearing from you! ^Chris

Oct 18, 2021
Reviewer name: JohnRPB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love It! Especially Craft Ice!

[This review was collected as part of a promotion.] So far this has performed perfectly... No complaint at all for the craft ice! One of the reasons I bought this model! The convertible center drawer is another big plus!

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Dec 13, 2022
Reviewer name: PACASTILLO
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I bought this two months ago and the ice maker already went out. The deli/beverage compartment spoils my delis and cheeses quick. Quality of this refrigerator isn't up to par with previous lg products i have purchased in the past.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Oct 24, 2023
Reviewer name: SLI1
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

I love my LG Fridge, only issue is with Craft ice balls.....it stopped making ice and had to call service. I spoke to other people who have had the same issue with their LG Fridge.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LG

Hello. Thank you for sharing your experience with your LG Refrigerator. It’s great to hear that you love your refrigerator overall, and we appreciate your feedback about the Craft Ice feature. Your note about needing service and hearing similar experiences from others helps us understand how we can improve the reliability of this feature. For reference, you can explore LG refrigerator support and Craft Ice troubleshooting resources here: https://www.lg.com/us/support/help-library/lg-refrigerator-craft-ice-troubleshooting-guide-CT10000021-20651300131750. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this Craft Ice production issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Sep 9, 2022
Reviewer name: Bullmama
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

I bought this 3 weeks ago for our new home! I love it! I really like the middle drawer that can be used as a refrigerator or a freezer! I love the craft ice, it doesn't make a lot at once, but I really like the ice!

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Apr 23, 2024
Reviewer name: Kevin951
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Product

[This review was collected as part of a promotion.] We've had it for several months, and are happy with our purchase. It has some good features that really enhance the product.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Sep 8, 2022
Reviewer name: Gold Key
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features! Love having two ice makers!

[This review was collected as part of a promotion.] We love the way the top doors open without opening the entire unit. The cool/frozen drawer is a super cool feature as it can change based on our needs. Bravo LG!

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Jan 6, 2022
Reviewer name: Martinigirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Craft ice what's not to like

[This review was collected as part of a promotion.] Easy to set up. I can check up on temperature ice flow. Pretty much everything. Love my whole set up.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848