Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.8 out of 5 stars
stars
986 ratings982 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars11% (105)
  4. 2 stars8% (75)
  5. 1 star13% (127)

Member photos

  • +2 images
Sort by |
Showing 321-330 of 982 reviews
Jul 10, 2023
Reviewer name: Big Daddy John
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Beautiful, but not as "cool" as I would like

We've had the fridge for two weeks now. Good thing we kept our old fridge as this one is not making ice as quickly as we thought it would. We have the fridge set for 33 degrees, but it's only 44 degrees. The freezer is set for -7 but it is currently only +8.7. If it doesn't start cooling like it should, it goes back at the end of the week.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from social/LG

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your [visit/experience] with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns your reporting. We along with the community appreciate your kindness of sharing today . https://www.lg.com/us/support/help-library `Tanisha

Jun 1, 2022
Reviewer name: Madhater
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] The ice maker took double the recommended time to make ice when I first got it. The craft ice is amazing. We love the half door and the ice maker in the door. The space in this fridge is enormous. We love it so far.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Jan 1, 2022
Reviewer name: Jeepster1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Terrific refrigerator

[This review was collected as part of a promotion.] Bought this refrigerator October 2021. I love the different features of the refrigerator. It has ample space for everything I need to put in it. I love the craft ice maker, although the only downside is that it takes forever to make just a few ice balls. Other than this, so far I’m very pleased.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Dec 7, 2022
Reviewer name: Kpatrick
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG side BY SIDE WITH CRAFT ICE MAKER

I love this refrigerator it has so much room! The only reason for not giving it 5 stars is that I do wish it gave me more options to move or add shelves kind limits you on that feature. I love my ice maker and craft ice balls they do tend to melt faster than the cubed ice.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Jan 10, 2024
Reviewer name: My Lemaon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Unfortunately I didn’t know that it was a Lemon

[This review was collected as part of a promotion.] If I had a choice of no stars that would be my choice. We have had nothing but issues with this refrigerator and as of this writing we are still waiting for another compressor, condenser, evaporator and dryer. We haven’t been able to use it since the second week of November.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LG Digital Care Team

Hey there, thank you for bringing this to our attention, as we want to ensure you get the support you need and deserve. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. ~TammyJo

Jul 12, 2022
Reviewer name: Mtsantian
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great feature...but

[This review was collected as part of a promotion.] Love my new refrigerator, it has craft ice that is used frequently while hosting guest. My only issue is the height between shelves is rather small. A gallon of milk will only fit on one side if I slide the half shelf back, then i lose that space. Move the shelves leaves me with less space.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Sep 12, 2023
Reviewer name: tybosfridgewontcool
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great features, if it would keep food cold.

[This review was collected as part of a promotion.] Had this 21 months and now temp wont stay where it was set. spoke with LG and they claimed this was normal for it to vary 10 degrees. They strategically build new refrigerators/products to go out around warranty. I have 2 refrigerators in my garage (reaches temps of 90 in garage) & shop (reaches 110) that are both better refrigerators. one was made in the 1970's and the other 1990's. I dont understand how we have regressed with electronics. Actually i do because it is a money grab.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LG

Hello, Andrew. Thank you for sharing your experience with your LG Refrigerator. We understand how important it is for a refrigerator to maintain consistent temperatures and provide long‑term reliability, especially when comparing performance to older appliances. For more information on refrigerator support and product resources, you can visit our official LG page here: www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this temperature stability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Aug 15, 2022
Reviewer name: Mickey 1201
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great refrigerator poor craft maker.

[This review was collected as part of a promotion.] The door in door refrigerator worked great until the craft ice maker died. We tried troubleshooting it without success. Repair person shows up but does not have the part. All of a sudden the refrigerator makes intermittently noise it sounds like a person loaning and groaning.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
Dec 29, 2022
Reviewer name: Amanda one mad customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Loved until broke now it's a hunk of junk

We have had this refrigerator for a little over a year. It has been broken since the beginning of October. It us now almost January. Have had 6 repair men out to fix issues. Each time it's a different problem and things get replaced. It was just repaired 2 days ago and already the temperature in the fridge will not hold. It's under warranty but at what point do you just get a new fridge. We absolutely loved this fridge until now. The craft ice was amazing. It's spacious and beautiful.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you've had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jun 21, 2021
Reviewer name: LJG55
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

great features - compressors still a huge issue

[This review was collected as part of a promotion.] We bought this refrigerator using the refund from LG for a defective refrigerator and adding over $1,000 of our own money. Basically we love it - the cocktail ice cubes are why we bought it and when the icemaker is working oh my. However here we go again with compressors. Already on our 2nd compressor in just under year. So yes buy one but get the longest extended warranty possible from LG only. Otherwise pass. Compressor and food spoilage are expensive.

Review from lg.com
Helpful?0TQFGO3TFT4K15726415848
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane