We’ve had it for a month. The base wheel design creates such an angle that the doors slam shut rattling everything in the fridge. There are leveling legs but they just increase the angle so be aware. The crisper drawers don’t open all the way with only one door open as well the sealing flap on the left door sticks in the closed position not letting the door close which is further emphasized by the slamming. More design flaw. The power cord comes from the top front instead of the rear of the unit, might be an issue for some. The control panel does not illuminate making choices in the dark difficult. The freezer and refer temps have been changed a few times inadvertently while trying to get a glass of water. Other than that it’s a beautiful large fridge with lots of functionality. I am enjoying the craft ice cubes in my whisky.

We bought our top end LG refrigerator about a month ago. We immediately had problems with it. The lower freezer drawer was not aligned properly and the seal did not make contact with the body of the unit. We had frost in the freezer and the motor ran constantly. We had a hard time getting warranty work. You just cannot reach A&E repair except for email. You cannot call and talk to a person. I was home the whole day waiting for a repair person, but they texted me to tell me to reschedule. The repair person did come the second time and acknowledged that they are hard to reach. He was surly but did repair the unit. He had a lot of negative things to say about LG. As per the technician, we can expect a lot to go wrong with the unit.

Our old refrigerator was showing signs of failing as it was unable to maintain proper temperature levels. After researching the types on new refrigerators available and reading reviews of them we decided on the LG. We're so glad that we did. We love it's features and the appliance's obvious excellent quality. The Thinq WIFI feature is particularly nice. We weren't sure about how we would like the craft ice feature but now that we have it we wouldn't want to do without it. The interior of the refrigerator is well-designed and very convenient for for storing and accessing items of various size. In summary, this is a great product.

[This review was collected as part of a promotion.] This refrigerator has all the features I have been dreaming of. It has wide adjustable shelves, spacious drawers, door inside a door, party ice, metered water, and a drawer that the temperature can be adjusted to fit either the refrigerator or the freezer. I also love having a drawer inside the freezer. Great for little hands.

[This review was collected as part of a promotion.] We were not told that the door ice maker is not able to supply the normal amount of ice it should. And you cannot replace the craft ice maker with a normal ice maker because it is done at the factory. Very poor chose by whomever was responsible for the design. We have to buy bagged ice.

We love the features of the refrigerator. The only problem has been with the craft icemaker..It seems the water valve for filling the tray does not turn off when it should and lets water into the tray turning the ice into one large mass of ice. The technician has ordered the parts and we have a scheduled date for the install of the repair. LG has been very cooperative in getting the fix done under warranty.

[This review was collected as part of a promotion.] We upgraded to this model in January. It has tons of space and the layout works well for stocking up. I like to grocery shop big and stock up. This gives me plenty of space for that. I only gave 4 stars because less than a year in the ice maker died and we are having to replace that.

I love the following features of this model- such as: *door in door for quick grab and go - keeps people from standing there with the door wide open! * adjustable shelving- adjusts for our personal storage needs * ice maker and craft ice ( love them both!) * LOVE the pantry drawer- can be freezer or refrigerator- great for beverages, cheeses, snacks or remove deviders and you can fit an enter party tray or large plate

[This review was collected as part of a promotion.] I bought this about a month ago and so far I’m still in love with it. Plenty of space to store food. I love the stainless accents on the inside of fridge. The measured pour water dispenser comes in very handy.

[This review was collected as part of a promotion.] This is the perfect refrigerator for us. the french door style provides ample storage. the deli drawer or second drawer is so easy to retireve frqueslty used items. The freezer is all the storage i have wanted.