Hi Start up, We appreciate your feedback on the U8000F TV. If you have any questions or need help, call 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~Samsung Advisor

Hi 2025ShouldHaveBetterTech, We appreciate your feedback. Please know Multi-View is not available on the U8000F TV. It begins with our Q7F TV Series and above. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~Samsung Advisor

Hi REFa, Thank you for sharing your experience with your U8000F TV. If you’re hearing no sound or the sound occasionally drops and you’re not using any external devices like a soundbar or receiver, the following steps may help restore or stabilize your TV audio: 1. Check your Sound Output. Make sure the TV is set to use its internal speakers: Home > left directional key > Settings > All Settings > Sound > Sound Output > TV Speaker 2. Run a Sound Test. This will help determine whether the issue lies with the TV’s speakers: Settings > Support > Device Care > Self Diagnosis > Sound Test. If you don’t hear audio during the Sound Test, the TV may require service. 3. Cold Boot the TV. This will refresh the system and can resolve temporary audio glitches. With the TV on, press and hold the Power button on the remote until the TV turns off and back on. Alternatively, unplug the TV from power for 30 seconds, then plug it back in. 4. Reset Sound Settings. If sound settings were changed or became corrupted, you can reset them to factory defaults: Settings > All Settings > Sound > Expert Settings > Reset Sound 5. Check for Firmware Updates. Software updates can improve audio performance and fix known issues: Settings > Support > Software Update > Update Now If the issue persists after trying the steps above, we recommend contacting Samsung Support for further assistance. You can reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor