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Customer reviews for Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker for
Ninja SLUSHi 5-in-1 88 oz. Professional Frozen Drink Maker
4.6 out of 5 stars
stars
2,589 ratings2,498 reviews
  1. 5 stars84% (2,182)
  2. 4 stars7% (183)
  3. 3 stars3% (65)
  4. 2 stars1% (33)
  5. 1 star5% (126)
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Showing 331-340 of 2,498 reviews
Nov 22, 2025
Reviewer name: CassiMH
5 out of 5 stars
5 out of 5 stars review

Easy to use and clean - bit of a learning curve

I've used the Ninja Slushi a few times now and while there is a bit of a learning curve, I will say I'm overall very impressed!!! We made frozen margaritas. The learning curve is knowing how much water versus alcohol to feed into the machine to make the correct consistency. Fortunately there's plenty of recipes and how to's online! One other thing I will say is that it is very easy to clean! When I buy one of these appliances I usually end up shelving them because it's too complicated to clean. This is a breeze with just a few simple pieces. Finally, it has a small footprint which is great because I have found a spot to nestle it into my kitchen! When something is put away you're less likely to use it so that's a plus. Overall, I would definitely recommend. The travel tote is perfect to take to parties. I can't wait to make other fun drink recipes!!

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Oct 29, 2025
Reviewer name: ChristinaG
1 out of 5 stars
1 out of 5 stars review

Problematic

I originally purchased this almost a year ago and it worked great until about a month ago when motor started to make a burning smell. I returned that unit and received a new one. I have used the new one 2 times and it is not freezing my drinks when I try to make slushy drinks. It is still runny even when I adjust the temperature. I'm frustrated with this product. I've had two of them and problems with both.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hello, Thank you for taking the time to provide your feedback. This isn’t our usual standard, and we apologize for how frustrating this must be. We have attached a link to our support page where you can find a step-by-step guide to resolve the issue you are experiencing. Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. If you are unable to visit our website, you can reach out via phone at 1-800-365-0135. https://support.sharkninja.com/global-search/fs300 Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Ninja Kitchen

Dec 7, 2025
Reviewer name: Raji-P
4 out of 5 stars
4 out of 5 stars review

Love it so much, I gifts 3!

This is my 4th one that I have bought. I love mine so much I decided to buy one for my niece, my eldest daughter, and my other daughter for Christmas. I'm a Ninja fan for sure. I gave it 4 stars because it's hard to clean the crevice. But I still love mine!

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Oct 7, 2025
Reviewer name: david darian verba
1 out of 5 stars
1 out of 5 stars review

Poor Quality – Stained After Just 3 Uses! Honestly, I'm very disappointed with the Ninja SLUSHi. I used it only three times, and now the container is permanently stained. No matter how much I wash or scrub it, the marks won't come off. It looks dirty and worn out after just a few uses — that's unacceptable for a product at this price. This is clearly poor-quality material. I expected something durable and easy to clean, not a product that looks ruined after minimal use. Total waste of money. I do not recommend it.

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hi David,\nThank you for sharing your experience .We’re truly saddened to hear that your SLUSHi container became stained after just a few uses. That’s definitely not the quality or durability we aim to deliver, and we understand how disappointing it is when a product doesn’t meet expectations.\nYour feedback is incredibly valuable, and we’ve shared it with our product team to help improve future designs and materials. In the meantime, our Customer Support team would love the opportunity to assist you directly and explore options to make this right.\nPlease reach out to us at 1-800-365-0135 with your purchase details, and we’ll do our best to help.\nThank you again for your honesty and for being part of the Ninja community.\n\nWarm regards,\nNinja Kitchen US

Oct 15, 2025
Reviewer name: Angry Customer2KO
1 out of 5 stars
1 out of 5 stars review

D O. N O T. B U Y!

If I could give Z E R O stars I would! This machine is ABSOLUTELY a joke! We the people spend T O O much money on a non functional machine! I've only used this machine 3 times! It's loud & make a screeching sound! The liquor gets caught in the vessel which in turn, causes M O L D! I've tried everything possible to fix that! I.E Waterpik, Interdental Brush, Sink sprayer. N O T H I N G works! Then HORRIBLE Customer have the audacity to tell me to purchase another vessel? WHY? Only to go through the same thing? Besides it's ALWAYS out of stock! BEFORE Y'all SORRY engineers create ANOTHER money grabbing item, fix the issues with the previous product! Ninja corporation is a JOKE! I'm filing a claim with FDA cause MOLD IS A SAFETY ISSUE & Y'ALL DON'T WANT TO DO ANYTHING ABOUT IT! I'LL BE THE FIRST TO GET THIS STARTED!

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
reply from SharkNinja

Hi there, Thank you for taking the time to share your experience, and we’re truly saddened to hear about the issues you’ve encountered with your SLUSHi machine. We understand how upsetting it is to receive a product that doesn’t meet expectations, especially when it involves health concerns like mold and a lack of support. Your feedback is incredibly important, and we take your concerns seriously. The presence of mold and difficulty cleaning certain areas of the machine are issues we’re actively working to address in future designs. We also regret that your experience with our Customer Service team didn’t meet the standard we strive for. We’d like to make this right. Please reach out to our Customer Service team at 1-800-365-0135 your order details so we can escalate your case and explore a resolution. Thank you again for bringing this to our attention. We’re committed to improving both our products and your experience. Warm regards, Ninja Kitchen US

Jan 30, 2026
Reviewer name: neotins
5 out of 5 stars
5 out of 5 stars review

Easy to use, easy to clean! We love our SLUSHi!

We've used this thing every single day since it arrived. We absolutely love it! Cleaning it is SUPER easy. We do a quick rinse every time it's used, and do a thorough rinse every couple of days, or whenever we switch it up, i.e. slushi to milkshake, etc. I am worried about the longevity of the front handle/dispenser that's effectively glued to the front of the reservoir, but only time will tell. As it is, we're making sure not to pry on the handle too hard whenever dispensing, and are being careful not to pull/pry on it when rinsing out the reservoir. The travel bag that came with our bundle works very well as a dust cover, when we're not using it. Soda slushis are so easy, no extra ingredients, just grab a 2 liter (or 4-5 cans) of your favorite (not low sugar/diet) soda, hit the slush button, and you're good to go! I can't believe we waited this long to get one. Simply amazing!

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Oct 17, 2025
Reviewer name: Jagsfan001
5 out of 5 stars
5 out of 5 stars review

Slushi doesn't disappoint!

I've wanted one of these for the longest time. I finally pulled the trigger and WOW! To be honest, I've only used it to make spiked slushes by pouring a couple of Mike's Hard Lemonades in it. The result is fantastic. I will try other recipes soon but from what I've seen so far, this is a winner!

Review from sharkninja.com
Helpful?71E0H3QNNAG015643601382
Oct 14, 2025
Reviewer name: LindaGab
1 out of 5 stars
1 out of 5 stars review

Can easily mold

I got this in January and after the first couple of uses I too had problems with the space on the lip of the vessel. I bought a waterpick that was suggested by others to clean it but that hasn't worked. I can never catch when Ninja has them in stock to replace it. I agree it is an expensive paperweight and I am not buying another to have similar problems. I will just sit there not being used. I have bought other Ninja products their multi cooker, air fryer, the food processer and creami but I won't buy anymore because of this problem. I rinsed right away, I clean all parts right after rinsing and nothing was in it for very long. No use putting up pictures doesn't help anything or anybody obviously.

Review from Shark Ninja
Helpful?71E0H3QNNAG015643601382
reply from Ninja Kitchen CA

Hi Linda, Thank you for taking the time to leave a review. Thank you for bringing this to our attention. We’re sorry to hear that your experience with the Slushi did not meet expectations and understand how frustrating that can be. Customer feedback plays an important role in helping us improve, and we appreciate you sharing your experience. In response to feedback like yours, we’ve recently updated the cleaning guidance on our support website to make the instructions clearer and easier to follow. We would also like the opportunity to assist you further. Please contact our Customer Service team so they can review your situation and advise on the warranty support under the email used for this review. You can reach the team here: https://support.sharkninja.ca/en-CA/contact-us We appreciate the opportunity to help and hope to resolve this for you soon. Kind regards,

Dec 2, 2024
Reviewer name: Dsd
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Will freeze non alcoholic drinks in 5-10 minutes Very fast

Review from walmart.com
Helpful?71E0H3QNNAG015643601382
Nov 29, 2024
Reviewer name: glenda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I just like the fact that its so easy to use to make a relaxing drink after a hard day at work

Review from walmart.com
Helpful?71E0H3QNNAG015643601382