The machines temperature setting goes no higher than 3 even if I set it all the way up. The first 3 light go solid, but anything about that just stays flashing. The freezing cylinder seems to cycle on and off. I tried to make a milkshake, but it doesn't get any thicker than cold chocolate milk.

I bought this this month. It was the best purchase I've ever made. Ninja has always been top notch. I would recommend this product and any other product from this brand. Looking forward to making all kinds of freeze drinks year round. Thanks Ninja for a fantastic product!

We got one has a gift, then gifted my mom & stepdad one for their 20th anniversary. It's great. We've made, piña coladas, margaritas, and root beer floats so far. The kids love the root beer floats. You can adjust the temperature settings and that changes the thickness of the slushy. Can't wait to try milkshakes!!

I was so excited to buy this machine shortly after it came out in the summer of 2024. We loved it. Recently it started leaking a brown substance from the bottom. Unfortunately my warranty is expired & the only choice I have is to trash it - and/or invest in a brand new machine. I am heartbroken. This machine is a bit pricey to only last 18 months. Not sure that I want to spend this kind of money on a replacement or any other Ninja products with such a short lifespan.

Got this one to replace my Strawberry/Matcha machine after it stopped working on day 2. My husband and I couldn't be happier! We've made margaritas, Oreo Mcflurries and wine slushies. It's so easy to use once you get the hang of the alcohol and/or sugar ratio.

Doeant tell you cant use sugar free product no where but it will tell you if too much alcohol is in the mix

This is going to make those hot summers in Oklahoma on the lake so much better. I went back and forth over this one or the next size up, but decided on this one since I can literally pop the top off two cans of coke and have a slush in 30 minutes.(The bigger one requires more of a minimum liquid before you should start it and since many times it's just me and my husband we didn't want to have to mix so much) We've already used this a few times out on the deck and we just pour some coke and let it slush up. Then everyone just pours their own alcohol over the top based on how strong they want their own drinks to be. Crown and coke never went down so easy. The kids run up and just dispense their own drink and no worries for us because it's alcohol free for them. Some of the evenings the mix gets so thick it's like soft serve sorbet and the kids eat it with a spoon. I just pour in pineapple juice and let it do it's thing. The kids love it. The rince cycle makes for a quick clean and later the next morning I do a deeper clean.

This machine is easy to use ... from setting it up , to making margaritas (or other "slushy" drinks, to cleaning it. Just be sure to start the process far enough ahead of the time you want to serve your drinks. I recommend you have any alcoholic drinks pre-mixed so you can just pour the mix into the machine as it gets dispensed during your party.

Okay so I thought long and hard before giving this a try. And to say that it’s so worth it is an understatement! I’ve made frappes and the consistency is perfection! Tried a mix of flavored tea and lemonade, also came out perfectly! Everything so far has had such a balanced and icy consistency, exactly what I’ve been looking for in a tasty beverage. I know this will be used everyday this summer ☀️ I love that it’s so easy to use, easy to clean and it’s just a dump and go machine.

anything I get from Ninja and Shark is worth the money. They do a GREAT job in all their products. I am a big fan of this one as well.