We never want to disappoint you, and leaks aren’t something we’d expect. Sometimes a little one can outgrow the absorbency of a diaper before the fit, and moving up a size will help. We’d like to find out more and see how we can help. Please call us at (800) 632-7435.

We'd hope to give your peanut triple the absorbency, so we're sorry to hear about this. We know that every baby is unique, which is why all of our diapers have overlapping weight ranges. This allows parents like yourself to move between sizes without having to worry about the fit changing too much. Since little ones typically outgrow the protection of their diaper before the actual fit, we suggest trying size 4. This will give your baby more absorbency, especially at nighttime, when they're in their diaper for longer periods of time. You know your kiddo the best, so if this is something you're interested in, we'd be happy to help you try it out for yourself. Just be sure to give us a call at (888) 665-3257!

We hope your kiddo is feeling better, and we're so sorry to hear that happened. We want to assure you that a great deal of work goes into the development and testing of all our diapers to ensure they're safe, and our diapers are made of inert materials - materials that do not create any chemical reaction. Disposable diapers are primarily made of polymers found in other consumer products like clothing, furniture upholstery, food containers, and paper products. The pH of disposable diapers is comparable to the pH of normal skin, meaning that compared to skin, they are neither acidic (low pH) nor alkali (high pH), so they cannot cause a chemical burn. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to the kinds of symptoms you've told us about, so we'd like to learn more to help further and share this with our team. When you can, please give us a call at 1-800-632-7435.