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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying

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Showing 401-410 of 449 reviews
Jan 28, 2022
None
1 out of 5 stars review

Don't buy this product.

This product has more incomplete jobs than complete ones. It will start and then 10 minutes later it will stop and return to its base. Don't even try to deal with customer support via email, they are no help. This is a terrible product.

Review from store.irobot.com
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Aug 26, 2024
Dominique
2 out of 5 stars review

Ehh

I loved my first roomba so much that when my son broke it, I HAD to get another. However, this one has been a hassle. It was great the first couple of months, but now it seems as though it's more work for me to constantly fix it and buy parts :(

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Dominique, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.

Apr 8, 2024
JB
1 out of 5 stars review

Very dissatisfied

Paid $600 for a vacuum that has been nothing but trouble.. it's not even 2 years old and gets used once a week.. and now the software is old and can't be updated anymore and guess what... out of warranty! LESS THAN 2 YEARS OLD!! WOULD NOT RECOMMEND!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi JB, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Jan 11, 2024
Cherry
4 out of 5 stars review

Good but needs improvement

Every time the Bot encounters a black object like a Bed Frame it continues to hit it and try to go over it resulting in it stopping and shutting down. Further it doesn't even show this incident in the Review portion to improve or learn from it.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Cherry, thank you for letting us know about your experience. We're happy to hear your excitement for our products!

Dec 27, 2022
Yanetmft
5 out of 5 stars review

Don't know why I waited so long to purchase!

I bought the J7 because I have a husky and the shedding is endless! Set up was easy. Scheduling was easy. Changing the bags, filter and emptying the container is easy. Has made my home look consistently clean. I love it.

Review from store.irobot.com
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Jan 1, 2023
Rob
5 out of 5 stars review

I love the j7+

This is my first robot vacuum. I am still working out schedules and a few mapping issues. I love my Rob (as I call him) Each time I use the Roomba it gets better. I definitely would recommend Roomba. Love the self emptying feature.

Review from store.irobot.com
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Feb 10, 2022
Mel
5 out of 5 stars review

I don't know what we would do without our Roomba!

Our Pomsky is a massive shedder and our Roomba keeps our house clean. Definitely one of the best cleaning products we've ever owned.

Review from store.irobot.com
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Dec 19, 2022
Scooter
5 out of 5 stars review

Learning Curve

It was a little glitchy at first but once it learned the layout of the house it has done amazing. I am very happy.

Review from store.irobot.com
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Sep 8, 2021
Tammy
5 out of 5 stars review

LOVE!!!

[This review was collected as part of a promotion.] Absolutely love!! Always wanted one and now I see why!!! Great for keeping up with dog hair!!

Review from store.irobot.com
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Feb 9, 2022
Wlk
3 out of 5 stars review

Emptying Bin takes a long time

It's convenient until it comes time to empty the bin. There needs to be a better way or a tool ( I've used chopsticks).

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364