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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
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4 out of 5 stars
stars526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 391-400 of 449 reviews
Jan 12, 2024
Betty
2 out of 5 stars review

I have had nothing but trouble.

Within the first 60 days of use, the spin brush stopped working, then the unit had trouble charging. It's just been nothing but trouble and customer service has been very lacking.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Betty, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Jan 1, 2024
Joe
4 out of 5 stars review

I would buy this product again

Vacuum the entire first floor of the house every second day. Robot does a great job dealing with the dust and hair created by 2 cats and 1 dog. However the robot needs regular attention. I take it apart and clean it weekly after we had some issues.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Joe, thank you for letting us know about your experience. We're happy to hear your excitement for our products!

Sep 8, 2021
Aubrey
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] I love this but the bin says it is full when it isn't. I have dogs so the bin gets dog hair in it. It goes over my hardwood and throw rugs very good.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Jan 3, 2024
Antonio Elizarraraz
5 out of 5 stars review

Great product.

It works very well. It really helps keep the floor clean. Moping function is not like real mopping. It just helps maintain floor in a recently-mopped condition. We are very satisfied with it and highly recommend it.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Antonio, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Apr 10, 2024
dsaed
5 out of 5 stars review

Wow Wow Wow

[This review was collected as part of a promotion.] How was I living all this time without one of these. It’s perfect. It mapped the house and cleans so meticulously. Oh my goodness I’m in love with this machine. Wish I had one sooner!

Review from influenster.com
Helpful?2I8HR97JWKVM15622216364
Sep 6, 2021
Lorin B.
4 out of 5 stars review

I'd say that overall the

[This review was collected as part of a promotion.] I'd say that overall the iRobot works well. There were a couple of hiccups with the robot getting stuck, but I was still happy with the overall performance. My floors have never been cleaner.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Sep 6, 2021
Dhana M.
5 out of 5 stars review

Very easy to use. Runs wi

[This review was collected as part of a promotion.] Very easy to use. Runs without much intervention. It is able to easily navigate under furniture and clean with no issues

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Feb 18, 2022
Kuku
3 out of 5 stars review

Ambivalent

I am disappointed in this iRobot. My last one cleaned so much better. I don't like that it has to run in the daytime. I have a ¼ rug. The robot runs along the edge of the floor and the rug, but the floor doesn't get clean

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Kuku, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Oct 6, 2024
Sharon
3 out of 5 stars review

Not Impresses

While this vacuum does a decent job on my floors the dust collector continually malfunctions. This was definitely not worth the extra money For a dusk collector that is, at best, mediocre.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Sharon, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. Is it okay if you provide us with iRobot email in order to resolve the issue?

Feb 4, 2022
I love my Roomba
5 out of 5 stars review

I LOVE THIS ROOMBA!

This Roomba is incredible! It solves every possible issue I could think of with any other robot, and the experience is flawless. I highly recommend this!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364