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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 241-250 of 449 reviews
Jul 27, 2022
Reviewer name: Eli
5 out of 5 stars
5 out of 5 stars review

A huge improvement from the 900 series

I've owned the 900 series for several years. As noisy as it was, I still love it. Since separating from my EX, I decided to upgrade to this new version, and I love that it extremely quiet. However, when it docks and self-cleans. It sounds like a jet engine is going through the apartment for a few seconds. I'm always worried that the neighbor downstairs will come knock on my door wondering what is that noise she hears a few times a week. I moved from a house to an apartment, so you know how that feels sometimes. Other than that, I look forward to buying a much advance Roomba that I hope is a lot quieter when emptying the Roomba in a few years. Still one of the best inventions of our lifetime. Saves so much time in clean regardless of if you have pets or not.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Sep 23, 2022
Reviewer name: Keo
2 out of 5 stars
2 out of 5 stars review

Money pit

Very disappointed. Spent a ton of money on this thing in January only for it to completely stop working already. I have followed all the steps and have done everything possible to get rid of "Error 26" and still nothing. Now if I want to fix an already very expensive vacuum, I have to spend MORE money to replace the head module if I ever want it to work again. I guess the old "You get what you pay for" saying doesn't include this pricey machine.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Keo, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Apr 14, 2024
Reviewer name: jessicas1104
4 out of 5 stars
4 out of 5 stars review

Overall Good Vacuum

[This review was collected as part of a promotion.] Overall this is a really good vacuum. Very good quality and picks up almost all the dirt. It does take some time to clean the entire apartment and it’s only ok on the carpet/rugs. Love the self emptying feature! Overall this is a great product with low maintenance. Would recommend!

Review from influenster.com
Helpful?2I8HR97JWKVM15622216364
Jul 23, 2022
Reviewer name: Dan D
1 out of 5 stars
1 out of 5 stars review

Was Good for 7 Months

We bought this vacuum 7 months ago and worked great for 7 months. Now we have constant issues of it not vacuuming in areas it's supposed to do during a job. It misses areas that it's supposed to do. I have reset this vacuum already to start fresh. It always throws errors and constantly not doing it's job. Then I have to search for it and put it back in the dock. I am highly disappointed with this vacuum! I could vacuum my house better and a shorter amount of time than this thing!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Dan, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.

Sep 6, 2021
Reviewer name: Jon A.
5 out of 5 stars
5 out of 5 stars review

As a disabled veteran I c

[This review was collected as part of a promotion.] As a disabled veteran I can say without reservation the roomba iRobot is a outstanding piece of tech. After sending the iRobot out to map my house it accurately mapped all the rooms in my house. I can now send the iRobot to clean a specific room or hallway. Great for cleaning under our bed where I would be unable to clean. Love this little guy!

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Apr 12, 2024
Reviewer name: jamisonb1
5 out of 5 stars
5 out of 5 stars review

Worth the price tag!

[This review was collected as part of a promotion.] I grew up using a broom, a mop, and a traditional vacuum cleaner. Fast forward several decades and we now have products like Roomba. I plugged in the charging dock, set up the Bluetooth app and within minutes I was able to use it. Roomba will take a long time when you first “map” your house. Our downstairs took about 45 minutes. However, the next time it ran was about 30 minutes. It is strong enough to move something in the way (such as a pair of shoes), smart enough to go over lips and edges of a raised surface, but will maneuver around other objects. Be mindful that if there is a wall or table of some sort, Roomba will bump into it, adjust its angle, then repeat the process until it moves around it. Keep this in mind if you have a vase on a console table or something like that. The self emptying thing is cool, but you still have to empty the bag in the trash. I had to grab clumps of hair by hand while the smaller debris could be dumped out. Overall, I love it. However, I will still keep my broom and vacuum for quick cleanup. I see the Roomba being a good scheduled cleaner throughout the week (can be programmed). Also, it is pretty loud so keep that in mind.

Review from influenster.com
Helpful?2I8HR97JWKVM15622216364
Jun 6, 2022
Reviewer name: LG
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY

I do not recommend buying this iRobot! This is the stupidest iRobot I have owned since 2008. It gets stuck all the time, cant find it's base and the vacuum base had electrical issues after 3 months and had to be replaced. 6 months in and less than that in use, due to the base replacement taking over 2 months to deliver after consulting with customer service the only thing we are left with is a measly trade in of $100 or replace the unit for another idiot robot :( I regret this purchase and the experience altogether.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Apr 10, 2024
Reviewer name: laurydeanne
5 out of 5 stars
5 out of 5 stars review

This is a great vacuum, and pretty quiet too.

[This review was collected as part of a promotion.] I am just loving how well this Roomba Vacuum works, it vacuums the floors well and I really like that when the vacuum is full it will go back and empty it self and then continue vacuuming my floors. This vacuum is also pretty quiet picks up everything in its path and I also like that it sweeps the edges of the rooms. It is also easy to empty out the canister once it’s filled up.

Review from influenster.com
Helpful?2I8HR97JWKVM15622216364
Dec 23, 2022
Reviewer name: vee
5 out of 5 stars
5 out of 5 stars review

Best purchase we have made in awhile

We purchased it because i have back issues and can not sweep or mop any longer because it is so painful and yes i would buy it again 10x over. It does and excellent job on our hardware floors. My only regret is that we couldn't afford to buy the model that also mops because of financial issues, the only reason we didn't buy it. If your undecided on getting you one, don't hesitate to purchase it, in my opion

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
Aug 1, 2022
Reviewer name: Tiffany
1 out of 5 stars
1 out of 5 stars review

Definitely does not avoid obstacles

My family generally picks up all of the pet toys and any other items on the floor however, the one time we happened to miss something it really became a huge mess. This robot guarantees that it avoids pet messes, let me tell you first hand that it DEFINITELY does not. Then I contacted customer support, have a case number and everything. They say give them 48hrs. It's been over a week and haven't heard a thing back yet. Idk why we paid for the protection plan to not get any service or help. I'll do you all a favor and spare you the pictures of the mess.

Review from store.irobot.com
Helpful?2I8HR97JWKVM15622216364
reply from IRobotPWR

Hi Tiffany, we apologize for the inconvenience that was caused, and we would be happy to assist you with resolving the issue. We have just e-mailed you, so we can help out.