The grill seems sturdy and of good quality. However, each part should have been labeled so that there would not have been confusion on which part to use.

great looking grill, visual assembly steps were very helpful though they failed to mention both #2 and #3 phillips screwdrivers are needed as well as a 7/16" wrench for the four nuts, I also used a crescent wrench to tighten the pilot trigger nut.

I bought this about two months ago for a vacation home. I like it so much that I may buy a second one for my main home rather than spend more for a name brand.

Great directions

good

use magnetic screws

I love the material this grill is made with on the exterior. Eeasier to keep clean and looks better thsn any other grill we have owned. I picked this grill as it looked great and having the underneath storage with functional doors was a must for me. It grills food great. I do not care for the grates as there is too much space and when you scrub them with a brush while on the grill they slide and clank. The grate material requires oiling often or food will stick. The other thing I do not care for os the flame covers are HUGE with no space. Everything drops on top of them rsther than doen on thr bottom so it mudt be cleaned every meal or there will be a fire. Alos we get a loud popping noise from the flam being turned off and it scares me. 5 stars exterior, 4 grilling quality, 2 for interior.

This grill has many problems! The griddles are too short and slam around when trying to clean them . If you cook something greasy it runs down the front of grill even if grill is level. The burner control on the warmer doesn’t work! The cheapest gas grill at Walmart is better!!

OMG, WHAT A BUNCH OF AMATEURS! My feedback has more to do with the buying and delivery experience than the product. The product description says 5-Burner Gas Grill, which could mean propane gas or natural gas. Nowhere in the product details or specifications does it say whether the grill is a natural gas grill or a propane gas grill. I had to read the reviews and hope that somebody happened to say something in their review about it. But when I tried to read the reviews, the website didn't work properly (using the latest version of Edge browser). For example, for the 1, 2 and 3-star reviews, the website said there is one review for each. But when I clicked on them, it said there are no reviews. The website would only let me see the 5-star reviews (and only after I clicked this way and that to trick them into displaying properly). And then it got worse. The day after I placed the order, I got a text message (although they have my email address and I prefer emails, they sent me a text anyway, which is rude) with a link to schedule a delivery appointment. But when I clicked on the link all I got was "This site can't be reached." I replied to the text and got an automated response with a phone number labeled "Pilot". I called the number and got Maersk/Pilot. The automated system did everything possible to prevent me from talking to a human but then I finally got through to CSR Danni who asked for a 9-digit tracking number which Sam's had never sent me, and the CSR said she can't find the shipment without the 9-digit number so I have to call Sam's and get that number. At the end of the call I waited for the CSR to hang up so I could take the survey after the call but she refused to end the call, and then she finally transferred me to the main menu to prevent me from being able to leave a bad rating. From the main menu I got another CSR and asked to speak to a manager but after putting me on hold for a long time she said no manager is available. So when Sam's or Maersk or Pilot give you statistics that show how great their customer service is, they are lying/fraudulent because they know how to only allow good ratings. The Sam's team, and their partners at Maersk / Pilot, are a bunch of amateurs. On the day of delivery, Maersk / Pilot texted me at 6:50am. I thought it was rude to text or call people that early, but obviously Maersk doesn't care. When the delivery was made, the grill was left on the driveway strapped to a pallet. The driver didn't ring the doorbell or notify me, he just put it in front of my garage and drove away. So now I have to dispose of a pallet. How rude of them! Again, they obviously don't care at all about the end consumer. Maersk is a logistics company. They use pallets all the time and they probably need more. So the sensible thing to do would have been to leave the grill on the driveway and then take the pallet away in the truck. But instead, they left the pallet for me to deal with. If the end consumer has a pickup truck or a large SUV with fold down rear seats then the consumer can take the pallet somewhere, like the nearest Walmart, and leave it stacked with the other pallets behind the store. But someone with a small SUV or a regular sedan can't take the pallet away and then will be forced to get out a hammer and a saw and disassemble the pallet board-by-board and then saw each board in half so the boards will then fit into a trash can. Again, what an incredibly rude thing to do to the end consumer. But Maersk doesn't care. Their customer is Sam's, and Maersk will do everything they can to make sure Sam's never knows how rude and unprofessional they have been to the end consumer. I later received a delivery confirmation email that said they received a proof of delivery signature from me, which is not true. As for the grill itself, I'm very satisfied with it.

Excellent assembly instrutions!!! Not a quick assembly but the manual backed up by the online instructions made the job relatively easy.