We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides. The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides If you need additional help, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist

Thank you for purchasing Samsung’s TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting: Go to: Settings > All Settings > Sound > Sound Mode • Standard: Balanced sound without emphasis on any one range • Optimized: Enhanced effects and spacious sound • Amplify: Boosts mid and high tones to make dialogue clearer You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences. If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars (like the HW-xxx) support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience. For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit the Support link on our website for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist